Can I view the video from a cellular connection on my phone, or does it require being on the same wifi as the Eufy doorbell? null

Question

Fab5Owens · Accepted Answer

Yes, you can view the videos and live feed from your cellular device. As long as you have the app and have cell reception you can view. It does not require you to be on the same wifi. This way you can view anytime you are away from the house.

Answered by Fab5Owens 5 years ago

Verified Purchase

gangstadad845 · Answer

You will get notified anywhere and will be able to view anywhere you have an internet connection. I can be at the store and get an alert and view it.

Littlebuddy218 · Answer

you can view it from your cell phone anywhere you are at ...u don't have to be on the same wifi...

Eufy Team · Answer

Yes, you can view the video clip from a cellular connection on your phone after you set up the camera (pairing with the home base on the security app). If you have any further questions, please feel free to contact us via support@eufylife.com or call us at +1 (800) 988 7973.

Answered by Eufy Team 5 years ago

Montae · Answer

Yes, you may use your cellular connection .

Dodge012 · Answer

Yes you can. I’ll look when I’m at work to see who came to the door.

KSTL · Answer

Much like the cameras, yes you do have to have WiFi connection. Cellular signal may, on occasion, work. However, this is definitely the exception and not the rule. Most often you'll time-out on the "Establishing secure video channel" screen and be greeted with "Unable to connect to Video Doorbell." Very disappointing. When on WiFi, whether work or home, it connects without issue. The doorbell is also not available for set-up on HomeKit if you have Apple.

Answered by KSTL 5 years ago

“Can I view the video from a cellular connection on my phone, or does it require being on the same wifi as the Eufy doorbell?”

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