“How do I get replacement for failed Fitbit bought at Best Buy in December of 2015?”

1-3 of 3 Answers

• Call Fitbit customer support before December 2016!!! They will walk you through the replacement steps. I've had 3 replacements and need another all in 1 year's time! After one year, you are SOL!

  Answered by Buggermama 8 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• I called the customer support number and spoke with the rep. After answering a few questions and validation, they mailed me a replacement.

  Answered by mumm 9 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Contact Fitbit directly, they will help you out.

  Answered by alantracy 9 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.