Questions & Answers

1-10 of 168 Questions
  • Question
    How big of a wrist will the small band fit?   (10 Answers)

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    • Best 
      Answer

      My wrist is 6 1/2 inches. I have to hook the small on the second to last or third hook. there's no wiggle room so if your wrist is 7 inches or greater, I'd go with the large.

      By nfroadster March 25, 2015.

    • Question
      does it display the time   (10 Answers)

      does it display the time also

      By Anonymous October 29, 2014.

      Answers
      • Best 
        Answer

        Yes it does display the time, steps, distance, active minutes, stairs climbed, calories burned, pace, sleep timer, and stopwatch, and call notifications.

        By Mary November 3, 2014.

      • Question
        When excercising, do you have to keep phone on you with Charge HR?   (10 Answers)

        Say when I am biking, I would only prefer to have something on my wrist tracking my info. Then when I get home, it will sync with phone/pc/etc. Having my phone on me is not preferred. Will this work or do you have to buy the more expensive one for this.

        By t.mehoves January 31, 2015.

        Answers
        • Best 
          Answer

          You don't need your phone with you. You can sync afterward and download your heart rate. Your phone/computer will then show you a graph of your heart rate over time. It is difficult to monitor your heart rate in real time as the display goes dark in 30 seconds or so. If you want to see your heart rate while you work out, get something with an LCD screen. If you only want to spot check and look at everything later, this works great.

          By EngineerT March 13, 2015.

        • Question
          Will replacement bands be available for the Charge series.   (5 Answers)

          Answers
          • Best 
            Answer

            No, this device is one piece. It isn't like the Flex where you can take the device out and put it into a new band.

            By Will November 7, 2014.

          • Question
            do you have to connect it to a device such as a phone to use it.   (10 Answers)

            Answers
            • Best 
              Answer

              So here's the details Charlie, the Fitbit HR as well as the others can also be used on a computer. It works just like the app for smartphones, but you just have to wait till you get home if friends send you and challenge requests. I find it convenient to be able to look at my fitness graphs at any time but if your aren't very tech savvy then a computer will get you started! The Fitbits come with a usb dongle (like a flash drive) that will allow it to find your computer. The program is called the "Fitbit Dashboard" and can be downloaded from the Fitbit website. Hope that helps!

              By Kayla November 5, 2015.

            • Question
              what size wrist will the small fit   (10 Answers)

              Answers
              • Best 
                Answer

                This product in a small fits wrists 5.5” - 6.5”.

                By CommunityAnswer September 9, 2015.

              • Question
                Caloric Breakdown?   (9 Answers)

                Will the product breakdown how many calories I burn during a workout and how many I burn during a normal day?

                By Kd January 4, 2015.

                Answers
                • Best 
                  Answer

                  Yes, you will 'earn' calories through exercise during the day. You can link it to different food apps, like MyFitnessPal, and your fitbit will automatically add the calories earned via exercise into your food log. I will warn that the more intense your exercise is, the less accurate the HR seems to be.

                  By CallMeCoach January 10, 2015.

                • Question
                  Will it track walking on a treadmill if you hang on to the balance bars?   (11 Answers)

                  I walk on a treadmill post surgery on my ankle and I need to keep my balance by holding the grab bars. Will it still track my steps?

                  By Seaglith October 16, 2015.

                  Answers
                  • Best 
                    Answer

                    Put the fitbit on your ankle

                    By bestbuyer November 6, 2015.

                  • Question
                    does it have a stopwatch?   (10 Answers)

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                    • Best 
                      Answer

                      Yes. Just press down on the button and hold for a couple seconds. When you want to end, press down and hold again.

                      By fitgal44 July 18, 2015.

                    • Question
                      I enjoy swimming, is this product (theHR) water resistant?   (9 Answers)

                      I enjoy swimming and would like to track heart rate while swimming. In the features, their is no information to indicate the (HR) is water resistant. Please advise. Thank you, Bill

                      By Anonymous December 16, 2014.

                      Answers
                      • Best 
                        Answer

                        Water resistant but not for swimming. One downside I've noticed so far. I have heard people cover it and it is fine, but I have personally not tried that. I used to have the flex and used to swim with it but noticed that it deteriorated the fitbit much faster when i swam with it.

                        By Kawaiiko January 10, 2015.

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