What happens if your Charge HR band breaks? Since the display screen for the Charge HR is built into the band, what options are there, if any, should the band break?

Question

chibuz1 · Accepted Answer

My band broke and took it back to the store and got another one. Fortunately I had purchased geek squad protection

Clell · Answer

If the band breaks, the entire fitbit must be replaced.

maddo · Answer

I think that you can purchase replacement bands, but I don't know what models the bands are for. A BB replacement plan would likely replace the entire fit bit.

MikL · Answer

The best thing to do is get the warranty. If the band breaks you can't fix it. You need to turn it into Best Buy with the replacement warranty to get a new one. I have done 2 times already. I recommend the warranty if you buy this item.

Answered by MikL 10 years ago

Mmspunky · Answer

I have had this happen twice. Contact fitbit-support@fitbit.com and they will help you out

Britt · Answer

If you break the band, ( I think it is almost impossible) contact Fitbit. I had charging issues and it was replaced with no questions asked.

Jenlopez · Answer

my band was slightly pulling away from the display and I just used crazy glue to fix it still works fine and doesn't look messed up at all.

bobs72ss · Answer

You will have to buy a new one. Had the old fitbit and had to toss it because the band broke. There is a slightly more expensive model with a replaceable band.

“What happens if your Charge HR band breaks? Since the display screen for the Charge HR is built into the band, what options are there, if any, should the band break?”

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