how do I fix the time on my tracker - the time was correct last night but this morning it seems that it has gone back to 1 am and is now 0543 and not 1019 null

Question

CarolynS · Accepted Answer

You have to open your Fitbit app on your phone or computer to correct/resync. the time. I don’t know of any way to change it on the Fitbit itself. Lost time means you need to recharge your battery.

FitBit Team · Answer

Hi there, St Albans. Sorry you’ve run into a problem syncing the time on your Inspire 3. Here are the steps to get it synced back up:

1. Uninstall and reinstall the Fitbit app.
2. Try to manually sync your Fitbit device.
3. Check your phone permissions.

Here’s a link with more troubleshooting tips: https://support.google.com/fitbit/answer/14236618

If these steps don’t work, feel free to reach out to us here: https://support.google.com/fitbit/gethelp?hl=en

“how do I fix the time on my tracker - the time was correct last night but this morning it seems that it has gone back to 1 am and is now 0543 and not 1019”

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