“I have a Fitbit ultra that was cracked and quit working. Can I connect a Fitbit one to the same account to continue my numbers?”
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You can connect a new device but your steps will restart.
Sorry, there was a problem. Please try again later.Yes you can do it via the app or from the Fitbit dashboard most likely just during setup log in with your existing Fitbit account. Once you have the new tracker installed remove the old tracker and you are able to keep your totals and badges.
Sorry, there was a problem. Please try again later.I believe so. I have the surge and the one. They both link to the account. I had an old fitbit that was linked to the account and its numbers stayed even when I deleted it
Sorry, there was a problem. Please try again later.Yes just re-sync and be sure to use your old account and password and it will keep all of your old data
Sorry, there was a problem. Please try again later.Yes you can connect multiple Fitbits to the same account and use them interchangeably. This is according to FitBit.
Sorry, there was a problem. Please try again later.You should have not problem going on-line to your link and sync the new Fitbit to your account. The link leads you through the steps.
Sorry, there was a problem. Please try again later.I have switched from the Zip to the One with no issues, you can connect your account to your new Fitbit.
Sorry, there was a problem. Please try again later.When you purchase a Fitbit, you can connect it to an existing account. So, yes, you should be able to continue your step counting with a Fitbit One.
Sorry, there was a problem. Please try again later.No, since it is a different unit. I had a similar experience - however, contact the folks at fitbit and see if they can continue your information on your account on the computer - it will not be in your individual unit.
Sorry, there was a problem. Please try again later.Yes
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