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Hi Kris. We do apologize if the information was not clear. We do recommend to have two persons for this installation. First, you will need to remove the air conditioner from the exterior cabinet. For the exterior brackets you will want to put them in place and mark the top and the bottom so that you will know where to attach the angle brackets. Then adjust the height of the angle bracket to allow for a 1/8" to 1/4" downward tilt of the air conditioner. Feel free to give us a call if you still need assistance. Our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Sorry, there was a problem. Please try again later.Thats easy u have to take out the unit from the frame,once u pull the the inside out u will have only the shell of the ac unit to put in the bolts from the inside it will take 2 people to do this one will have to hold the frame from the back n the other will have to pull the inside towards them that's when u will be a le to separate bother the outside shell which is the frame or the box that holds the ac unit interiors it's like a dresser when u pull the drawer out
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