Questions & Answers

Name: GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
Brand: GE
SKU: 2025045
Price: 119.99 USD
Rating: 4.4 (1571 reviews)

GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel

Model:: JES1072SHSS; |
SKU:: 2025045

User rating, 4.4 out of 5 stars with 1571 reviews.

Highly rated by customers for:

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Page Showing 161-180 of 297 questions

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QuestionWhat is the weight of the microwave?
Asked 4 years ago by VTaylor.
- Answer Hi VTaylor! We appreciate your question. We found that this unit's net weight is 21 lbs. We hope this helps. Emily@GEA
  Answered 4 years ago by GE Answers
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Questionthe opening in my cabinet is 10 3/16 tall ....The unit is 10 3/16high there is NO room top to bottom is this a bad situation ?
Asked 4 years ago by rick.
- Answer Hello rick, Great question! We thank you for considering GE Appliances. You are greatly appreciated, and we'd be glad to help with this microwave oven. We first wanted to clarify that this is a countertop model, so we do not recommend placing it in a cabinet like a built-in model. The necessary clearance for this model is 3 inches on each side, 3 inches on the top, and 1 inch in the rear. We always suggest following the installation requirements because if they are modified any way other than what is stated, the product warranty is void. We hope this information is helpful. If you have any more questions or concerns feel free to ask. We thank you for your time. Have a great day! -Sylvia!GEA
  Answered 4 years ago by GE Answers
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QuestionWe can’t get microwave to work. Three adults try to operate. My son will be there Wednesday to try and figure out. This was gift for 94 year old mom. How do I return, if he can’t get it to operate.
Asked 4 years ago by Jeanne.
- Answer Hi Jeanne! Thanks for reaching out to us. We're sorry that you can't get the microwave to work. We see how this can be frustrating. Could you please reach out to us at https://www.geappliances.com/ge/service-and-support/contact.htm with more details about what's going on so we can look into this for you? We look forward to hearing from you. Emily
  Answered 4 years ago by GE Answers
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QuestionWhat is the width with the door open 90 degrees?
Asked 4 years ago by Angela.
- Answer Hi Angela! Thanks for your question! This microwave is approximately 17-5/16" wide with door closed. With door opened 90 degrees, there's an increase of about 0.3 inches so the overall width of the microwave is it approximately 17-1/2". When the door is fully opened, it adds approximately 3 inches to the unit width. We hope that this helps! Best wishes. -Michael@GEA
  Answered 4 years ago by GE Answers
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QuestionWhen the door is closed, the turntable turns and the fan motor is on even when not using. Is this normal?
Asked 4 years ago by Lmv.
- Answer Hi Lmv, thanks for your question! We're sorry to hear about this! Try taking a look at an article on our website titled "MICROWAVE - STARTING ON ITS OWN" to see if the information inside helps. All the best. -Michael@GEA
  Answered 4 years ago by GE Answers
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QuestionThe turntable is solid. The three places where there should be indentations are solid so I cannot install the turntable. Help!!! The unit is brand new.
Asked 4 years ago by Mike.
- Answer Hey Mike. Congratulations on your new microwave! We're very sorry to hear you're having difficulties installing your turntable. We know how frustrating it must be to install a new microwave that you can't use yet and we're happy to help. The tray should have three notches in the middle bottom that fit in between the gear that rotates the tray. That is then supported by the ring around the outside. Because you are missing these notches, we suggest calling our Parts Team at 1-800-626-2002 so they can send you a new one. We appreciate your patience and we're happy to have you in the GEA family. We're wishing you the best! - Guy@GEA
  Answered 4 years ago by GE Answers
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QuestionHi, does this microwave use the inverter technology for even cooking?
Asked 4 years ago by LP.
- Answer Hello LP - Thank you for the thoughtful question on this microwave. Model JES1072SHSS does not offer inverter technology when cooking. We apologize for the inconvenience. Keep in touch! - John@GEA
  Answered 4 years ago by GE Answers
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QuestionWhat is the wattage
Asked 4 years ago by Anonymous.
- Answer 700 watts
  Answered 4 years ago by DeeT
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QuestionIs there a (27 inch) trim kit for this microwave
Asked 4 years ago by CG.
- Answer Hi there, CG - Great question! We're finding that microwave JES1072SHSS is a countertop only model; it is not designed or approved for a built-in installation. There is not a trim kit available for this microwave model to ensure the correct venting of the unit. Thanks so much for checking! -Mikayla
  Answered 4 years ago by GE Answers
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QuestionIs the buzzer loud?
Asked 5 years ago by Jo.
- Answer Hi Jo, thanks for your question! Sound is more subjective. A noise to one person may be loud while to another it's not loud enough or not as loud as the other perceives it. You are able to turn the beeper on this microwave on or off by pressing the SOUND pad. If you're in another room close by, you should be able to still hear the end beeper for this microwave. We hope that this helps! Stay safe. -Michael
  Answered 5 years ago by GE Answers
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QuestionWHat are the external dimensions for this oven?
Asked 5 years ago by Nancy.
- Answer Hello, Nancy - This is such a great question! This microwave's dimensions are 10 3/16 H x 17 5/16 W x 12 3/4 D. Thanks so much for showing interest! -Mikayla
  Answered 4 years ago by GE Answers
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QuestionIs it possible to set the cooking time for fractions of a minute?
Asked 5 years ago by NYCAron.
- Answer Hello NYCAron, Thanks so much for reaching out. We're happy to answer your question! This microwave allows you to set any time up to 99 minutes and 99 seconds. To set the time you want press "Time Cook", enter the time you want, then press start. We hope this helps. Best wishes -Mike@GEA
  Answered 4 years ago by GE Answers
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QuestionMy mirowave is too hot to touch now inside and out. it even peeled paint off wall when it has the bumpers on the back. Is it safe to use.
Asked 5 years ago by Marge.
- Answer Hi there, Marge - Great question! If the coating is actively flaking or paint is peeling anywhere inside the oven cavity (including under the turntable) discontinue the use of the microwave and replace it. The microwave is not repairable. Thanks for checking! -Mikayla
  Answered 5 years ago by GE Answers
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Questionhow much clearance does this microwave need? thinking of mounting this microwave in a cabinet
Asked 5 years ago by maomao.
- Answer Hi maomao, thanks for reaching out! This model is actually meant to only be installed on the countertop. We would not recommend attempting to build this unit into surrounding cabinetry. We have not tested or approved this unit for that style of installation. The recommended clearances for this unit are as follows: 3 inches on each side, 3 inches on the top, and 1 inch in the rear. We hope that this helps! Stay safe. -Michael
  Answered 5 years ago by GE Answers
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QuestionCan this be placed in a cabinet with 3” clearance above and none to the left or right?
Asked 5 years ago by Bk.
- Answer The vents for this microwave is in the back, not on the sides.
  Answered 5 years ago by collegemom
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QuestionWhat is the difference between the 2 GE countertop microwaves - JES1072SH2SS and JEM3072SHSS? Both are 0.7 cu ft. and Price is about 50 dollars different
Asked 5 years ago by JMP.
- Answer Hi there, JMP - Great question! The main difference between these two units is that JEM3072SHSS can be mounted under a cabinet. Thanks for checking! -MikaylaGEA
  Answered 5 years ago by GE Answers
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Questiondoes this self vent? can it go in a drawer and pull out to use???
Asked 5 years ago by tre.
- Answer Hi tre - Thanks for viewing GE Model JES1072SHSS! These microwaves are intended for countertop use and need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. Take a look at the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com! Sue
  Answered 5 years ago by GE Answers
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QuestionHi, where is the inflow/air vent of this microwave. We are building a custom cabinet for this and was wondering if if we need “air space” for ventilation more on the back or on the side (if side, then left or right side). Thanks!
Asked 5 years ago by Cabinet.
- Answer Hi - Thanks for viewing GE JES1072SH! Our countertop microwaves need adequate air clearance on each side, the rear and the top to function properly. This allows good circulation for the intake and discharge air vents. Allow 3" of clearance on both sides and the top and 1" clearance in the rear. We suggest viewing the following link- MICROWAVE AIR CLEARANCE - COUNTERTOP ONLY MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21668 - Keep in touch at GEAppliances.com. Sue
  Answered 5 years ago by GE Answers
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QuestionHi, the plastic is bubbling up and coming off the microwave over the 30 Second button and we’ve only had this for a few months. I’m assuming because we use that button so frequently. Is this covered under the warranty?
Asked 5 years ago by Katie.
- Answer Hi Katie - Thanks for reaching out to us and for choosing GE Model JES1072SHSS! We are sorry to hear the plastic is bubbling over the 30 second button after a few months. Many microwaves are now packed with a plastic film applied to the outside of the door and control panel. This film prevents scratching during shipping. Be certain this film is removed. It is a static cling film that should peel off easily. Also, the 1 Year Warranty details are provided on page 15 of the Owner's Manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - We hope this is helpful. If you have any additional questions, do not hesitate to ask, we are also happy to help at GEAppliances.com! Sue
  Answered 5 years ago by GE Answers
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QuestionHOW FAR PAST THE BOX OF THE MICROWAVE DOES THE DOOR GO WHEN DOOR IS OPEN AT A 90 DEGREE ?
Asked 5 years ago by ED.
- Answer Hello ED - Thank you for reaching out about this excellent microwave. As this model does not have a handle, no width will be added with the door open at 90 degrees. Let us know if you have any more questions. - JB
  Answered 5 years ago by GE Answers
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Questions & Answers

GE - 0.7 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel

Q: QuestionWhat is the weight of the microwave?

Q: Questionthe opening in my cabinet is 10 3/16 tall ....The unit is 10 3/16high there is NO room top to bottom is this a bad situation ?

Q: QuestionWe can’t get microwave to work. Three adults try to operate. My son will be there Wednesday to try and figure out. This was gift for 94 year old mom. How do I return, if he can’t get it to operate.

Q: QuestionWhat is the width with the door open 90 degrees?

Q: QuestionWhen the door is closed, the turntable turns and the fan motor is on even when not using. Is this normal?

Q: QuestionThe turntable is solid. The three places where there should be indentations are solid so I cannot install the turntable. Help!!! The unit is brand new.

Q: QuestionHi, does this microwave use the inverter technology for even cooking?

Q: QuestionWhat is the wattage

Q: QuestionIs there a (27 inch) trim kit for this microwave

Q: QuestionIs the buzzer loud?

Q: QuestionWHat are the external dimensions for this oven?

Q: QuestionIs it possible to set the cooking time for fractions of a minute?

Q: QuestionMy mirowave is too hot to touch now inside and out. it even peeled paint off wall when it has the bumpers on the back. Is it safe to use.

Q: Questionhow much clearance does this microwave need? thinking of mounting this microwave in a cabinet

Q: QuestionCan this be placed in a cabinet with 3” clearance above and none to the left or right?

Q: QuestionWhat is the difference between the 2 GE countertop microwaves - JES1072SH2SS and JEM3072SHSS? Both are 0.7 cu ft. and Price is about 50 dollars different

Q: Questiondoes this self vent? can it go in a drawer and pull out to use???

Q: QuestionHi, where is the inflow/air vent of this microwave. We are building a custom cabinet for this and was wondering if if we need “air space” for ventilation more on the back or on the side (if side, then left or right side). Thanks!

Q: QuestionHi, the plastic is bubbling up and coming off the microwave over the 30 Second button and we’ve only had this for a few months. I’m assuming because we use that button so frequently. Is this covered under the warranty?

Q: QuestionHOW FAR PAST THE BOX OF THE MICROWAVE DOES THE DOOR GO WHEN DOOR IS OPEN AT A 90 DEGREE ?

Best-selling microwaves

QuestionWhat is the weight of the microwave?

Questionthe opening in my cabinet is 10 3/16 tall ....The unit is 10 3/16high there is NO room top to bottom is this a bad situation ?

QuestionWe can’t get microwave to work. Three adults try to operate. My son will be there Wednesday to try and figure out. This was gift for 94 year old mom. How do I return, if he can’t get it to operate.

QuestionWhat is the width with the door open 90 degrees?

QuestionWhen the door is closed, the turntable turns and the fan motor is on even when not using. Is this normal?

QuestionThe turntable is solid. The three places where there should be indentations are solid so I cannot install the turntable. Help!!! The unit is brand new.

QuestionHi, does this microwave use the inverter technology for even cooking?

QuestionWhat is the wattage

QuestionIs there a (27 inch) trim kit for this microwave

QuestionIs the buzzer loud?

QuestionWHat are the external dimensions for this oven?

QuestionIs it possible to set the cooking time for fractions of a minute?

QuestionMy mirowave is too hot to touch now inside and out. it even peeled paint off wall when it has the bumpers on the back. Is it safe to use.

Questionhow much clearance does this microwave need? thinking of mounting this microwave in a cabinet

QuestionCan this be placed in a cabinet with 3” clearance above and none to the left or right?

QuestionWhat is the difference between the 2 GE countertop microwaves - JES1072SH2SS and JEM3072SHSS? Both are 0.7 cu ft. and Price is about 50 dollars different

Questiondoes this self vent? can it go in a drawer and pull out to use???

QuestionHi, where is the inflow/air vent of this microwave. We are building a custom cabinet for this and was wondering if if we need “air space” for ventilation more on the back or on the side (if side, then left or right side). Thanks!

QuestionHi, the plastic is bubbling up and coming off the microwave over the 30 Second button and we’ve only had this for a few months. I’m assuming because we use that button so frequently. Is this covered under the warranty?

QuestionHOW FAR PAST THE BOX OF THE MICROWAVE DOES THE DOOR GO WHEN DOOR IS OPEN AT A 90 DEGREE ?