A:AnswerHello B,
Thanks for reaching out and for your continued loyalty with using GE products. You will need to use the new mounting kit that comes with your new unit. This is because the mounting kit is made specifically for the model it comes with. We hope this helps. Best wishes. Mike@GEA
A:AnswerHi there - Great question! We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. Thanks so much for checking! -Mikayla
A:AnswerHi Littlegirl85 - Thanks for viewing GE Model JES1072SHSS! If the long lasting bulb needs replacing service is required. It is not consumer replaceable. Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering our GE Model JES1072SHSS! The glass turntable is 10.75". We also offer GE® 1.1 Cu. Ft. Capacity Countertop Microwave Oven
JES1145SHSS. This model has a 12.75" glass turntable. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Lgatts - Thanks for choosing GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven
JES1072SHSS! Press the SOUND pad for mute or normal. For reference, see page 12 of the Use and Care Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40733-1.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHello. Thank you for your interest; we are happy to help! GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. While we are unable to supply you with the location; however, we can confirm that our microwaves are made Globally. Thanks for checking. Olga
A:AnswerHi Susan- Model JES1072SHSS is not compatible with Optional Undercabinet Hanging Kit JXA019K. We suggest to choose GE® 0.7 Cu. Ft. Capacity Countertop Microwave Oven JEM3072SHSS or GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. JXA019K sold separately. Keep in touch! SUEatGEA
A:AnswerHi Bruce- The comparable model is our GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31SFSS. If it will be installed in a cabinet, it is compatible with GE® Optional 27" Built-In Trim Kit JX827SFSS and Optional 30" Built-In Trim Kit JX830SFSS. We encourage you to view the Quick Specs at the following link for details including dimensions: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240381_pem31sf_c2.pdf - We certainly appreciate your loyalty. Enjoy! SUEatGEA
A:AnswerHello Marco - The only differences are that model JEM3072SHSS has a smaller turntable, and can be mounted under a cabinet if desired. - TREY@GEA
A:AnswerHi Suzieq14- This is Sue at GE Appliances. It's nice to hear from you! We certainly appreciate your loyalty and glad to help. The comparable model is our GE PROFILE™ SERIES 1.1 CU. FT. COUNTERTOP MICROWAVE OVEN PEM31DFBB (Black) / PEM31SFSS (Stainless Steel) (Approx. Product Dimensions (WxHxD) (in.) 24 in x 12 1/8 in x 12 7/8 in). This countertop microwave oven is built-in capable with a sleek matching trim kit- GE® OPTIONAL 27" BUILT-IN TRIM KIT JX827DFBB (SFSS Stainless) or OPTIONAL 30" BUILT-IN TRIM KIT JX830DFBB (SFSS Stainless). We encourage you to view the Quick Specs for dimensions and details at the following link: http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=240380_pem31df_c2.pdf - Keep in touch. We are always eager to provide assistance!
A:AnswerHi, I am happy to help. The power cord on countertop models is on the top right side of the case in the rear, behind the control panel. I am sorry but we do not have a photo of the rear. I hope this helps. Thank you for checking with us.
Lisa from GE Appliances.
A:AnswerHi - Thanks for viewing GE! We comply with all federal, state and international requirements regarding hazardous substances and meet those standards. We also comply with federal and state chemical labeling laws, like California Proposition 65. The presence of a Proposition 65 warning does not necessarily mean the product is unsafe or poses a health risk. Over 800 chemicals are on this list, including wood dust, nickel (found in stainless steel), nicotine, and alcohol. Additionally, even inaccessible parts can cause the warning. We can understand your concern; however, we do not provide detailed information about what causes the Prop 65 warning to apply. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Jeanne- Thanks for considering GE! The height from glass tray to ceiling in the center is approximately 7.5". Also, the glass tray diameter is 9.625". Cavity (W x H x D): 12-1/4 x 7-7/8 x 11-5/8. We hope this is helpful. Keep in touch! SUE@GEA
A:AnswerHi- This is Sue at GE Appliances. We are excited to hear of your interest in our Countertop Microwaves! The cavity dimensions are 12"W x 8-3/16"H x 12"D. The turntable is 10" in diameter. Thanks for checking with us!
