A:Answer Hi there, and thanks for contacting us. We appreciate your interest in this model! We are confident in the components of this microwave, and believe it would serve your needs well and reliably. However, if there were any issues with a feature or a part breaking, we would recommend reviewing the warranty for the next step to take; unfortunately, we can only speak to the appliance’s full functionality when it’s working as designed. We regret any inconvenience that may cause. If you do need to review the warranty, available in the manual, that’s linked on our GE website when you look up the model number, go to the product page and click the ‘Owner Support’ option. If you have any other inquiries or concerns, we're always glad to assist. Best wishes! -Sarah@GEA