A:AnswerThey are all the same size, only problem is the wall mount plate for each new microwave is different from the old ones. Why they decided to change the wall plate is bizarre
A:AnswerHi Cookie,
Good question! We appreciate your interest in GE Appliances. We'd be happy to help you with the dimensions and features of this microwave oven. The model you are considering (JVM3160RFSS) is the same model you currently own, therefore it would fit perfectly as a replacement. We also found that this model does not have the capability to mute or change the operating volume. For more information on features and dimensions of this microwave, please use the link below:
https://files.bbystatic.com/KsvkoHYUAxz6jdhCHP5SqA%3D%3D/AC290A7E-9E2A-454B-811A-7E2199371C09.pdf
We hope we were able to answer your question. If there are any more, feel free to contact us. Thank you for choosing GE Appliances, and have a great day!
-Sylvia@GEA
A:AnswerHi, thanks for reaching out to us and for considering this over-the-range microwave for your home! We truly appreciate your patience and are happy to answer these questions for you. This microwave is designed with a 13.5" glass turntable that can be easily removed for cleaning. We recommend leaving the turntable on for best cooking results, this model has Turntable On/Off control that allows it to be turned off for large dishes. It is not equipped with any shelf, glass tray, metal tray, or wire rack that may be found in an Advantium oven to use with different cooking modes. The electronic touch control pads are integrated into the control panel and are not raised. We sincerely hope that this information is helpful for you. Keep in touch! -Eliza@GEA
A:AnswerHA HA HA good luck. I was hoping for the same thing and they changed EVERYTHING by maybe 1/4 -1/2 inch. New holes will most likely be needed for everything. Sorry :/
A:AnswerHi there Rick,
Thanks so much for reaching out. Excellent question! Yes, you can use the microwave while using the timer mode. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello,
Thank you so much for reaching out. We're happy to answer your question. The power cord comes out of the top of the unit on the right side (facing the front of the microwave), and no additional room is needed. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerWe just replaced a similar GE microwave too. Ours was from 2015, maybe 2014. The vent fan was in the exact same place and yes you are able to change the vent to go UP or BACK.
A:AnswerHello Kelly,
Thank you for reaching out. We'll be happy to help you find a replacement model. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. One model we would recommend is JVM6175YKFS. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this model is to your liking. Best wishes. Mike@GEA
A:AnswerHello Zeke,
Thanks so much for reaching out. We're happy to help find a new model for you. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. One model we would recommend is JVM7195DKWW. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this model is to your liking. Best wishes. Mike@GEA
A:AnswerHello Sherry! Thanks for your question. This model is comparable in size and some attributes, but does not have recirculation venting like your current model. If you would like a model with recirculating venting, we recommend looking into model number JNM7196SKSS. This unit can be found online at this link: https://www.bestbuy.com/site/ge-1-9-cu-ft-over-the-range-microwave-stainless-steel/5291501.p?skuId=5291501
We hope this helps! Emily
A:AnswerHello Dan,
Thank you so much for reaching out. We're happy to answer your question. Over-the-range microwaves are not intended/or designed to be used as countertop microwaves. Improper use and installation of appliances will void the warranty. We do have countertop microwaves that can also be built in, but they do not fit the same cutout as an over-the-range microwave. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello Garfield,
We appreciate you reaching out. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. So yes, this model will fit the same space as your current model. If you have any other questions, please feel free to reach out to us via social media or through our Contact Us page. We hope this helps. Best wishes. Mike@GEA
A:AnswerHello,
Thank you for reaching out to us at GE Appliances. We are happy to hear of your interest in this microwave and we are here to help. This microwave color is black. This microwave does appear to be shiny depending on the lighting of the room. For more information about this microwave we would recommend looking under the Key Specs on the product page. We hope this helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
A:AnswerHello,
Thank you for your interest in this Over-The-Range Microwave. This is a great question and we are happy to help. This model has a 1 year warranty from the date of the original purchase. This warranty includes Any part of the microwave oven which fails due to a defect in materials or workmanship. During this limited one-year warranty, GE will also provide, free of charge, all labor and related service to replace the defective part. For more information about this warranty please view page 27 of the User Manual that can be found here: https://files.bbystatic.com/KsvkoHYUAxz6jdhCHP5SqA%3D%3D/AC290A7E-9E2A-454B-811A-7E2199371C09.pdf. We hope this information helps, feel free to reach out again with any other questions you may have. Have a great day!-Avery@GEA
