A:AnswerCheck the dimensions available in the area where the new microwave is to be installed. If there is enough space, it’s likely this unit will be a good replacement.
A:AnswerHello and thank you for reaching out about this marvelous microwave. We are always happy to help. This model is capable of venting out of the back, top, or recirculating. Please let us know if you have any more questions. - JB
A:AnswerHello sg,
Thanks for reaching out. We're happy to help you find a replacement. All of our over-the-range microwaves comes with a recirculating charcoal filter kit to allow for recirculating venting. We would recommend JVM3160DFWW as a suitable replacement. We hope this helps. Best wishes -Mike
A:AnswerHi there - Great question! We're finding that model PVM9179DKWW is a comparable replacement to your current unit. Thanks so much for considering GE Appliances! -Mikayla
A:AnswerHi Karen, thanks for reaching out! Pages 15 and 16 in your Owner's Manual offer directions on how to change both the interior and cooktop lights on your microwave. We hope that this helps! Stay safe. -Michael
A:AnswerHello Angel,
Thank you for reaching out to us regarding your over the range microwave. We are sorry to hear you are experiencing a loud sound and know this must be frustrating. A fan where the internal components are located will run continuously while the microwave is in operation to constantly circulate the air and cool the working parts. It is normal for the internal fan for the electronics to continue to run for a few seconds after the microwave cycle is complete, even if the door is opened. This fan does not circulate air in the cavity. That being said, if it sounds like the exhaust fan is hitting something this is not a normal sound that we would expect from our microwaves. We would suggest scheduling a service appointment. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out to us over email or social media if you have any further questions.
Best wishes - Avery
A:AnswerHi Coey - Thanks for reaching out to us! We are sorry to hear your GE microwave needs replacing and apologize for any inconvenience this has caused. If your current microwave is installed above a wall oven with a trim kit, we suggest GE Profile™ 2.2 Cu. Ft. Built-In Sensor Microwave Oven
Model # PEB7227DLWW. The microwave is 24 1/8" wide and 26 7/8" wide with trim kit. We suggest viewing the Quick Specs document at the following link for compatible trim kits, cabinet cutout dimensions and more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PEB7227DL_R2_17.pdf - We're glad to have you in the family and appreciate your loyalty. If you have any additional questions, we are also happy to help at GEAppliances.com. Keep in touch! Sue
A:AnswerHi OurCabin - Thanks for reaching out to us! We are sorry to hear your GE microwave model # JVM1630BJ02 needs replacing and apologize for any inconvenience this has caused. All 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement for your existing 30" model. A comparable model is GE® 1.6 Cu. Ft. Over-the-Range Microwave Oven Model # JVM3160DFBB- Black (JVM3160DFWW- White). We suggest viewing the Quick Specs at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Also, the model can be vented out the top. All the over-the-range models are all designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). We appreciate your loyalty and glad to have you in the family. If you have any additional questions, don’t hesitate to ask. We are also happy to help at GEAppliances.com! Sue
A:AnswerHi Bernie - Thanks for considering GE Model # JVM3160DFBB! The microwave is 29 7/8" wide (Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D). We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340168_jvm3160df_c3.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi - Thanks for considering GE Model JVM3160RFSS! Approximate product dimensions are: 16 1/2"H x 29 7/8"W x 15 1/4"D. We suggest viewing the Specifications document at the following link for all product and cabinet dimensions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=340169_jvm3160rf_c3.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi Annie - Thanks for considering GE Model JVM3160RFSS! Yes, the mounting bracket is included with the microwave. If the microwave is converted to recirculating (ventless), the charcoal filter included (WB02X11550- $8.75 at GEApplianceparts.com) should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on usage). The charcoal filter helps remove smoke and odors. We'd love to have you in the family. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Paulj - Thanks for reaching out to us! We are sorry to hear your GE microwave model JVM1440WD (Dimensions: 16 1/2 H x 29 7/8 W x 14 5/16 D) needs replacing and apologize for any inconvenience this has caused. All GE 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide x 12" deep (min.) cabinet opening. Therefore, any of our 30" over-the-range models will work as a replacement. Model JVM3160DFWW is a great choice (Dimensions: 16 1/2 H x 29 7/8 W x 15 1/4 D). Keep in touch at GEAppliances.com! Sue
A:AnswerHello and thank you for reaching out about this amazing microwave. To install an over the range microwave, it needs to attach to both the wall and a cabinet above. We apologize for the inconvenience. - JB
A:AnswerHello Susan - Thank you for reaching out about our amazing microwaves. We are happy to help. The microwave JVM1331WW is the standard 30" wide and 16-1/2" tall. All of our over the range microwaves are designed to fit in the same space so finding a replacement should be very easy. Keep in touch! - JB
