“I’m currently have model #JVM1540DN1BB. First question - will this model be a suitable replacement? Also - the only thing wrong with my microwave is that the keypad starting acting up and beeping on its own yesterday. Any idea as to why? Thx”
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Hi there. We hate to hear you have an issue with your current unit, and know that must be concerning. If you unplug the unit for 2-3 minutes before trying the unit again, that may help it reset and resolve the issue. If the issue continues, service may be required; that department can be reached at 1-800-432-2737 or you can schedule online using our website. If a replacement is needed all 30" over-the-range microwaves are approximately the same width. Therefore, any of our 30" over-the-range models will work as a replacement for an existing 30" model. This makes choosing a new microwave easy, and this unit would make a great replacement! Please note the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. We hope this information is helpful for you! Best wishes -Sarah@GEA
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