A:AnswerI bought it at the store through their website. I told a sales representative the model, he ordered it through the website, and it was delivered to my door. You may be able to call the store and order it?
A:AnswerNathanE must think he is clever. He must not realize that even cooking with a pan that has a non stick coating can be dangerous if you have bird in your home. GE’s website has more information about the chemicals that are used in their products. Hope that helps!
A:AnswerThe answer from GE answers is incorrect. I just installed this today and the mounting holes from the cabinet above are different. The left one is at least 3 inches different compared to the JVM3160DF3WW that you would have. The mounting bracket did still work for me though.
A:AnswerHello - We appreciate your interest and we are happy to help! Although we no longer make your model, we do have a variety of great new models available. We normally do not suggest an exact replacement because all of our 30" Spacemaker over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth, 66” min mounting height). Any of our new models will work in your current space. While you can choose any model as a replacement, the most comparable model is JVM3160DFWW. Thanks for checking. We appreciate your loyalty! Olga@GEA
A:AnswerSince we’re replacing a 36 in GE over the range microwave, can you help us in which GE over the range microwave would work that has a filler kit to accommodate this custom space?
A:AnswerHello there! Thanks for your question and loyalty to our microwaves. We're sorry that your old unit is no longer working. We see how this can be frustrating. We found that this model, model number JNM3163RJSS, is recirculating and would be a good replacement for your current microwave. We hope this helps! Emily@GEA
A:AnswerHey pm, thanks for trusting us to help. Yes, this this the same model and it will fit your space and serve as a great replacement. We'd also like to apologize for any difficulties you experienced with your current microwave. We know what a headache that can be. If you have any other questions, you can e-mail us using the Contact Us page on our website and a member of our team will be glad to help. - Guy@GEA
A:AnswerHi Gjavier! We appreciate your question. The size or power of the fuse is not listed and the information is not readily available as this is not a consumer replaceable part. We suggest that you contact service to repair the microwave. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET. We hope this helps! Emily@GEA
A:AnswerHi mrw81 - Thanks for reaching out to us and for your interest in this over-the-range microwave! We apologize for the trouble you have experienced in accessing this information and are happy to offer you some guidance in this. We have a template of the top of the microwave on our website that shows the measurements for the screw holes and vent cutout locations. - This template is included with the unit, but we will be happy to provide you with it so that you can better prepare for your installation. Please reach out to us via our Contact Us page online or on social media and we will be happy to help you with this. We hope that this helps! -Eliza@GEA
A:AnswerU need to measure the available space dimensions such as length, height, and depth. The GE microwave I have is like this:
Length : 30 inches
Height : 15.5 inches
Depth : 15 inches
Match the space and then choose the model accordingly.
A:AnswerHello Motherbear123,
We appreciate you reaching out and for your continued loyalty in using GE appliances. We'll be happy to help you find a replacement. All our over-the-range microwaves are designed to fit into a 30" cabinet opening. This makes choosing a replacement a breeze. Please note however, that you will need to use the mounting kit that comes with the model. This is because the kit is made specifically for that model. One such model is JNM7196SKSS. We do hope this is helpful. Best wishes. Mike@GEA
