“Our model JVM6175SK3SS is only 18 months old and the bottom attachment of the handle broke. Is it accurate that you have to replace the entire door for over $200?! This is how the manual appears, but that seems not possible. Please advise.”
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Hello - We're very sorry to hear your microwave handle broke after only 18 months. We can understand your frustration and certainly want to apologize for your inconvenience. We’d like to look into this for you, so when you have a moment please reach out to us via social media in a private message and include your model and serial number, name, address, email address and phone number. Thank you! - Sharon@GEA
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