Questions & Answers

Q: QuestionWhat does stainless steel look mean? Is the microwave stainless? I will be replacing a kitchenaid microwave with this one. y appliances are all stainless. Would like as close as a match as possible.

Asked 6 years ago by Nana22FL.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Nana22FL - Yes, the microwave is true brushed stainless steel. Thanks for choosing GE! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionjvm1790sk01 has been using 6 years,now power on ok,light ,fan ,timer all ok,but won't start,the turntable not start,any idea? may be fuse? thanks

Asked 6 years ago by pdkt.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer I had a similar issue which turned out to be the door being warped from heat off the stove just enough not to be able to activate the switch at the door

  Answered 6 years ago by Glendalecustomer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI currently have a JVM3160DF2BB that is not working. I would like to use the same mounting hardware and brackets. will this black stainless steel model work w/the current brackets and hardware I currnently have installed? thanks

Asked 6 years ago by mpast.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer Hi mpast- We certainly appreciate your loyalty! While all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening, when replacing an over-the-range microwave, the mounting bracket included with the new microwave should be used since the mounting bracket is specific to each model. The new screws, bolts, and exhaust adapter should also be used. Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionI would like to know whether this over the range microwave is a plug in or a direct current connection on site. Thank you.

Asked 6 years ago by vman0323.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer It's a plug in.

  Answered 6 years ago by DaveK

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI would like to replace my current GE JVM1540SM5SS and would like a replacement GE for It

Asked 6 years ago by Anonymous.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer I think that my new GE microwave would be a good replacement. The model number is JVM6175SK2SS.

  Answered 6 years ago by Edie49

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionneed to understand differences between cu ft . does this apply to inside of microwave how does this affect the outside measurements

Asked 6 years ago by midship.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Yes inside.

  Answered 6 years ago by BiggEVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHAVE ge over the stove microwave model number JVM1850DM2WW need to replace want same type of mounting please help

Asked 6 years ago by DON.

• A:Answer Don, you need the indoor filter kit, and your going to have remove and replace the rear support bracket. And make sure you have second person to remove and put the new one in place. Good Luck Don!!

  Answered 6 years ago by KevinDVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionGE Microwave JVM6175DKBB - can the clock timer (not the microwave cooking timer) be set for increments of less than 30 second ? If not, which vented over the range models can be?

Asked 6 years ago by GinnieW.

• A:Answer Yes, the clock timer can be set for any amount of time.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questioncan this microwave be vented out through exterior wall?

Asked 6 years ago by walter.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer Hi Walter - Yes, the microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position), Outside Exhaust (Horizontal); Recirculating (Non-vented ductless). We suggest to view the Installation Instructions at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Thanks for choosing GE! Enjoy- Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionOur 2002 GE Spacemaker XL 1800 model number just died model number JVM1851BD 002 Please let me know what the best replacement model would be best? Thank you, David

Asked 6 years ago by Dave.

• A:Answer Hi Dave - We appreciate your loyalty! We suggest our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196DKBB. It has a new easy-clean, dark gray enamel interior with steam clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Keep in touch and let us know your favorite feature- GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionFor ease of installation,which GE microwave would replace a JVM1540DM4WW?

Asked 6 years ago by Micro.

• A:Answer I’m not sure but the microwave I had was a GE and I didn’t have to change the bracket so it was easy to install. I just took the bolts out of the cabinet and tipped the old microwave out and put the new one in. FYI my old GE was 20 years old.

  Answered 6 years ago by Dave

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhere do you exhaust this micro wave?

Asked 6 years ago by hal.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Hal - The microwave oven is designed for adaptation for the following three types of ventilation: 1. Outside Exhaust (Vertical – Delivered from factory in vertical position). 2. Outside Exhaust (Horizontal). 3. Recirculating (Non-vented ductless). Check out the Installation Instructions for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes it have a stove cooking light

Asked 6 years ago by Streak.

• A:Answer Yes, but it is way in the back.

  Answered 6 years ago by Diane

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionHi, My GE microwave stopped working after 9 years and I would love to find one comparable to that one. Is there one that has a night light that can be programmed to go on and off automatically? Also, would like the one touch or fast touch minutes.

Asked 6 years ago by Sandy.

• A:Answer Hi Sandy- We certainly appreciate your loyalty! GE® 1.7 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM6175DKWW is a great choice. Cooktop Lighting offers Bright/Night/Off settings. We no longer offer a model with programmable night light. It also has Express Cook 1-5 Minutes. This is a quick way to set cooking time for 1 –5 minutes. Also, check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW. This model has a dark gray, easy-clean enamel interior with steam clean option. Messes inside the microwave are easy to wipe away after steam loosens food grime. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi I have a GE profile space maker XL JVM1871SK02. What is a good replacement

Asked 6 years ago by Tomtom.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Tomtom - We suggest our GE Profile™ Series 2.1 Cu. Ft. Over-the-Range Sensor Microwave Oven PNM9216SKSS. This model is factory assembled for recirculating. Recirculating JX81H Filter Included. Check out the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=PNM9216SK_C3.pdf - Model JVM6175SKSS will also fit the space and requires conversion to recirculating (Recirculating Charcoal Filter Kit JX81J Included). We certainly appreciate your loyalty! Enjoy - Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWho’s do you turn off the locked position on the surface light

Asked 6 years ago by Anonymous.

• A:Answer Hi - We are happy to provide assistance. If the control panel is locked, press and hold the Set Clock pad for 3 seconds. The surface light does not have a separate lock option. Press Vent Fan once for high fan speed, twice for low fan speed or a third time to turn the fan off. See pages 20 and 21 of the Owner's Manual at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40763.pdf - Keep in touch at 1-800-626-2005 or GEAppliances.com - Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi - my GE Spacemaker JVM3670SK02 has quit working. It's obviously 36 wide. What model will replace it and will I have to also purchase a filler kit with it?

Asked 6 years ago by JanG.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Slate

• A:Answer HI JanG - We certainly appreciate your loyalty! If you are replacing a 36" over-the-range microwave, many current 30" over-the-range microwaves offer an optional 36" filler kit to allow it to be installed in a 36" cut-out opening. Model JVM6175EKES (Slate) is compatible with Optional 36" Side Filler Panel Kit JX36CES (sold separately). Also, check out GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195EKES (Slate). This model has an easy-clean, dark gray porcelain enamel interior with steam clean option. Play Video: https://youtu.be/wSIh-YJSlt0?list=PLX8_V2wHGuhntzHGB3F5dEMg4YMkWMcxt - JVM7195 is compatible with Optional 36" Side Filler Panel Kit JX36DES (sold separately). Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a GE Profile microwave, PVM9005SJ2SS be vented to either exterior or interior?

Asked 6 years ago by Cary.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hi Cary- Yes! The microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position), Outside Exhaust (Horizontal), Recirculating (Non-vented ductless). Check out the Installation Instructions at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40755.pdf - Also, you might like GE Profile™ Series 30" Slide-In Front Control Induction and Convection Range PHS930SLSS, GE Profile™ Series 30" Free-Standing Convection Range with Induction PHB920SJSS and GE Profile™ Series 30" Free-Standing Electric Convection Range PB911SJSS. CHEF CONNECT allows you to automatically sync clocks and the range elements with the microwave's surface light and vent. Play Video: https://www.youtube.com/embed/EKjpnLlB9W0?rel=0 - Thanks for choosing GE Profile! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionWill replace GE 1.5 cu. ft. over range microwave # JVM3150RF1SS. That model has a loud vent function and has a grill at the top of it for air intake. WOULD THIS MODEL WORK? Range top to cabinet bottom is 34". To current microwavebottom 18" ..

Asked 6 years ago by Hobbit101.

This question was asked about the related product: GE - 1.7 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Defrost - Stainless Steel

• A:Answer Hobbit101 by any chance do you still have this old microwave i need a part that i cannot find i just need the door latch for my JVM3150RF1SS it broke off

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)