Questions & Answers

Q: QuestionWhat are the inside dimensions? Height and width.

Asked 6 years ago by JB.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It's approximately 9"H x 21"W x 14"D.

  Answered 6 years ago by tjmyrick21Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi I have the GE Microwave but recently purchased a 15 inch cabinet. I bought the 3 inch extension but am concerned it may be to far out over the gas stove. Is there a recommend requirements. Thanks

Asked 6 years ago by JR.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hello JR. Over-the-range microwaves require a minimum 66" mounting height from the floor to the top on the microwave. The 66" minimum from the floor dimension will allow approximately 14"-16" between the cooktop and the bottom front of the microwave. Please visit the following link to view this microwave mounting space information provided on page 7 of the installation instructions: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf Thanks for checking. Olga

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThere appears to be an inside vent that comes with a solid cover. Is this supposed to come off?

Asked 6 years ago by Jen.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Jen - We hope you're enjoying your new microwave and the smudge-proof Slate finish. Thanks for choosing GE. The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Follow the instructions in the owner's manual for cleaning the interior of the oven. The same instructions apply to the cover. Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40766-2.pdf - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this microwave able to recirculate venting instead of out? I live in a condo that does not have exterior venting. Is there a different model for this use if not?

Asked 6 years ago by werdboync.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi werdboync - Yes, the microwave oven is designed for adaptation for the following three types of ventilation: Outside Exhaust (Vertical – Delivered from factory in vertical position). Outside Exhaust (Horizontal). Recirculating (Non-vented ductless). Recirculating Charcoal Filter JX81H is included. We also offer GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven with Recirculating Venting JNM7196SKSS. This model is the same except delivered from factory in recirculating position (no conversion necessary). Thanks for choosing GE. Enjoy! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this microwave has an option to filter and re-circulate the air instead of using an external vent?

Asked 6 years ago by BSP.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Hi BSP- Thanks for choosing GE! Yes, the microwave can be converted to recirculating (non-vent). The Recirculating Charcoal Filter JX81H is included. Check out the Installation Guide for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40765.pdf - Also, explore our new Front Control Slide-In Ranges: https://www.geappliances.com/ge/range-stove/front-control-range.htm - Keep in touch! Sue

  Answered 6 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWe moved into our house 1 year ago and now need to replace the microwave - not sure how old it is. But we are in need of replacing an OTR white microwave JVM3660WD GE Profile Spacemaker. I'm not sure which GE model would be best to replace this.

Asked 7 years ago by MFDINMD.

• A:Answer Hello MFDINMD - this is Nancy at GE Appliances and we are happy to help you. Your current JVM3660WD is a 36" wide microwave. We no longer offer a 36" microwave, however, most of our 30" microwaves have optional side panel kits. The good news is that all 30" over-the-range microwaves are approximately the same width, and are designed to fit into a 30" wide cabinet opening. Each microwave comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and installation instructions needed to make installation a simple process. This makes choosing a replacement microwave easy. This JVM7195DKWW with the optional side panel kit #JX36DWW would be a wonderful replacement model. We hope this helps! Thanks for checking with us!

  Answered 7 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI want to replace a 2004 ETERNA SPACE SAVER over counter,charcoal filter type microwave. Model# EMO3000HCC01 with a new model. Is Model JNM71965KSS a good replacement. Thank you

Asked 7 years ago by Bob.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer It fit perfectly in my GE space saver place. A tad further out but size is perfect. The fans suck in s good way. Much better than what I had.

  Answered 7 years ago by JjbinksVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this also be used as countertop Microwave? thank you!

Asked 7 years ago by Kitty.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Kitty- Over- the- range microwaves cannot be used on a counter or shelf. The underside is not flat and would not provide a stable surface. Additionally, there can be a heat issue, especially if the vent fan or surface lights were accidentally turned on. We suggest the following countertop models in Slate: GE Profile™ Series 1.5 Cu. Ft. Countertop Convection/Microwave Oven PEB9159EJES, GE Profile™ Series 2.2 Cu. Ft. Countertop Sensor Microwave Oven PES7227ELES and GE Profile™ Series 1.1 Cu. Ft. Countertop Microwave Oven PEM31EFES. Slate appliances blend with today's premium kitchen materials. The rich matte appearance naturally hides fingerprints and smudges to maintain its beauty. Explore our Slate Appliances: http://www.geappliances.com/ge/slate-appliances.htm - Thanks for choosing GE. Enjoy! SUEatGEA

  Answered 7 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionI need to replace both my microwave and dishwasher. Both are 17 years old, came with the house we built. What would be your recommendation to replace the following: Microwave GE Model No. JVM1630WB 004 and Dishwasher GE Model No. GSD2230F00WW?

Asked 7 years ago by Yadni34.

• A:Answer Hi Yadni34- We certainly appreciate your loyalty! A comparable microwave is our GE® 1.7 Cu. Ft. Over-the-Range Microwave Oven JVM6172DKWW. Also, check out our GE® 1.9 Cu. Ft. Over-the-Range Sensor Microwave Oven JVM7195DKWW with a dark gray, easy-clean enamel interior with Steam Clean feature. Messes inside the microwave are easy to wipe away after steam loosens food grime. A comparable dishwasher is our GE® Built-In Dishwasher with Power Cord GSD3301KWW. Also, we suggest our GE® Dishwasher with Front Controls GDF520PGJWW with Steam Prewash- Loosens tough soils before any cycle, virtually eliminating the need for soaking or pre-rinsing dishes, Sanitize option (NSF residential)- High-temperature rinse sanitizes and reduces 99.999% of bacteria found on dishes, and SpaceMaker® silverware basket- Enjoy table-ready silverware and loading flexibility with this unique basket that can be placed on the rack or onto the door. Keep in touch. We are always eager to provide assistance! SUEatGEA

  Answered 7 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have option for venting inside?

Asked 8 years ago by Abyles.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer Hi Abyles- We are excited to hear of your interest! Yes, it can be installed to vent inside (recirculating). The over-the-range microwave ovens are designed for adaptation to the following three types of ventilation: *Outside exhaust (horizontal), *Outside exhaust (vertical), *Recirculating (non-vented). Also learn more about our smudge-proof Slate finish: http://www.geappliances.com/ge/slate-appliances.htm - Keep in touch! SUE@GEA

  Answered 8 years ago by GE Answers

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow much do you charge for replacement ( removing the existing one and installing the new one)?

Asked 6 days ago by Ali.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer When you purchase directly from GE Appliances, our authorized agents will deliver your order for one low cost, and install your appliances quickly and safely. We'll move your old microwave to a different location in your home or haul-away for recycling at no additional cost to you. If you are purchasing from a retailer directly, please contact them for information on the installation process.

  Answered 4 days ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it possible to change the cook top light from halogen to LED?

Asked 2 weeks ago by HaroldM.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer We do not advise the replacement of halogen bulbs to LED.

  Answered 2 weeks ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen this microwave is cooking, can the timer be used at the same time to time something else ?

Asked 2 weeks ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer This microwave has a Timer On/Off feature. This operates as a minute timer and can be used at any time, even when the oven is operating.

  Answered 2 weeks ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhich microwave do I get to replace a GE Model# JVM3160RF4SS?

Asked 3 weeks ago by Anonymous.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer The JVM3160RFSS model microwave is still available. If you have interest in a model with advanced cooking features like "Sensor Cook, the JVM7195SKKSS is a model to consider. Our sensor cooking functions are easy to use and gives great cooking results. The sensor detects a burst of steam from the food item and determines the amount of time and the power level needed to finish cooking the item. Our over-the-range models fit in a 30" wide opening and we always recommend you use the mounting hardware and bracket packaged with the microwave.

  Answered 3 weeks ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the control panel light up?

Asked 1 month ago by terry.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Slate

• A:Answer This microwave has the LED clock, but does not have back lit controls.

  Answered 1 month ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the actual difference between models JVM7195RWSS and JVM7195SKSS?

Asked 1 month ago by Brian.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer The main difference would be the color of the door. The JVM7195RWSS has a stainless steel and black door while the JVM7195SKSS has a stainless steel and gray door. John@GEAppliances

  Answered 1 month ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this microwave have a click?

Asked 2 months ago by Suzanne.

• A:Answer It is normal to hear clicks or relays after starting the cycle. You may also hear them after pressing Start but before the appliance actually starts running. -Nancy@GEAppliances

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this microwave oven has kitchen hood？

Asked 2 months ago by lili.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer Yes, this microwave does offer venting and lighting for the cooktop or range below. -Vikki@GEAppliances

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere is the vent light opening on base of microwave located...at the front edge or back edge? And what type of bulb replacement is used?

Asked 2 months ago by Dimarco.

This question was asked about the related product: GE - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Steam Cleaning - Stainless Steel

• A:Answer The cooktop light is at the front edge of the bottom of the microwave. For a helpful illustration, see page 18 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. The light bulb is a 120-volt, 50-watt (max) halogen bulb. A replacement bulb is part number WB02X35488 and can be purchased on our GE Appliances Parts website or by calling our parts team at 1-877-959-8688 M-F 9AM-7PM EST. Lauren@GEAppliances

  Answered 2 months ago by GE Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question