“This is my second washer from you. The washer door is stuck on locked and the LED panel says FC1. How do I handle this????????”

Asked by Angryashell 5 years ago

1-2 of 2 Answers

I've not experienced this problem with the machine.
Answered by Luvesthy 5 years ago
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Hi - Thanks for reaching out to us! We are sorry to hear of this unfortunate experience and apologize for any inconvenience this has caused. The pump filter may be clogged if the door will not open. Cleaning instructions are provided on page 12 of the Use and Care Guide at this link: Thhttps://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90570-2.pdf - Also, try a reset by turning off power at the circuit breaker for 30 seconds or so. We are confident our GE service technicians can resolve the issue to your satisfaction. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family and hope this is helpful. Keep in touch! Sue
Answered by GE Answers 5 years ago
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