“In the manual it states that "if the washer is paused and the cycle is not restarted within 15 minutes, the current wash cycle will be canceled". When I press "Pause", within 15-20 seconds washer turns OFF and drains the water. Is this an error?”
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Hello Zach - Thank you for reaching out to us with the question regarding your washer operation; we are glad to assist. What you are describing is not normal and requires service. You can schedule an appointment online at: http://geappliances.com/service_and_support/service/ Or if you prefer to call you can reach our scheduling department at:1-800-432-2737. We apologize for any inconvenience it has caused. Olga
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