A:AnswerHi Gigi413 - Thanks for considering GE! The dryer must be vented outdoors. We do not recommend ventless dryer kits. We currently offer GE® 24" 4.1 Cu.Ft. Front Load Ventless Condenser Electric Dryer Model #: GFT14ESSMWW and GE® 24" 2.4 Cu. Ft. ENERGY STAR® Front Load Washer with Steam Model #: GFW148SSMWW. Optional Stacking Kit GFA24KITL (sold separately). Keep in touch at GEAppliances.com. Sue
A:AnswerHi Pammy - Thanks for choosing GE Model GUD27ESSMWW! We are sorry to hear the dryer is not operating and apologize for any inconvenience this has caused. Check the installation. The dryer requires 240V. It will not operate on 110V/115V. Reset the home circuit breaker by turning off and back on again. Here's the link to the Use and Care Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-5.PDF - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family and hope this is helpful. Keep in touch at GEAppliances.com. Sue
A:AnswerHi msauceda - Model #GUD27ESSMWW has an electric dryer. We also offer Model # GUD27GSSMWW with gas dryer. Keep in touch at GEAppliances.com for all your appliance needs. Sue
A:AnswerHi - Thanks for reaching out to us and for choosing GE! We are sorry to hear of the noisy operation and apologize for any inconvenience this has caused. This does not sound normal. We suggest viewing videos at this link- UNITIZED WASHER NORMAL SOUNDS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011 - A technician may be required for an accurate diagnosis. To schedule service online visit: https://www.geappliances.com/ge/service-and-support/service.htm - We're glad to have you in the family and hope this is helpful. Keep in touch! Sue
A:AnswerHi Kara - Model GUD27ESSMWW can be installed in a closet and must be vented outside. For more detailed guidance please consult the Installation Guide at the following link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Keep in touch at GEAppliances.com. Sue
A:AnswerHi fuzzyo - This model is manufactured globally. GE Appliances products are designed by GE Appliances engineers in the United States. Many are manufactured in the U.S. and others are made globally to our specifications. The country of origin is shown on the Model/Serial rating plate as well as the packaging. Manufacturing facilities (plant sites, where appliances are made) can and do change from time to time because GE Appliances continues to seek the most efficient manufacturing processes available. We make products all over the world for a Global marketplace. Therefore, your best source for manufacturing location is the packaging/product itself. Visit Made in America: https://www.geappliances.com/ge/usa/ - Keep in touch! Sue
A:AnswerHi - Giolov - Thanks for considering GE! Unitized washer dryer units only have one power cord (sold separately). Electric models should be connected to a dedicated 240V or 208V 30-amp time-delay fuse or circuit breaker. The 240/208V will power the dryer, and the unit internally steps it down to 110/120V for the washer. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Rae - Model GUD27ESSMWW is a full size laundry center. Dimensions: 75 7/8 H x 26 3/4 W x 30 7/8 D. Take a look at the Quick Specs for details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD27ESSM_27GSSM_C3_17.pdf - Thanks for choosing GE! Sue
A:AnswerHi - Model GUD27ESPMDG is not designed for hook-up to a kitchen faucet. We suggest GE® Space-Saving 2.8 cu. ft. Capacity Portable Washer with Stainless Steel Basket GNW128PSMWW. Included Unicoupler allows you to quickly connect the washer hoses to a standard kitchen or bathroom sink. This model can be stacked with GE Spacemaker® 240V 3.6 cu. ft. Capacity Stationary Electric Dryer DSKS433EBWW or GE Spacemaker® 120V 3.6 cu. ft. Capacity Stationary Electric Dryer DSKS333ECWW. Optional Stacking Kit DSDR24F sold separately. Keep in touch! Sue
A:AnswerHi Sandy - Thanks for choosing GE! We are sorry to hear the manual was not included. Here's the link to the Use and Care Manual for your model GUD27ESSMWW: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-5.PDF - Choose Super for maximum water fill. Also, Bulky Items cycle provides a maximum fill wash water level. Keep in mind that newer GE Appliances washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that your washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide exceptional cleaning. Keep in touch at GEAppliances.com for all your appliance needs. Sue
A:AnswerHi Birdie - Thanks for considering GE! We have great news. GE Unitized Spacemaker® 3.8 cu. ft. Capacity Washer and 5.9 cu. ft. Capacity Gas Dryer GUD27GSPMDG is compatible with LP Conversion Kit W25M74 (sold separately). We recommend a qualified installer or servicer convert the gas dryer to the proper gas supply needed. The conversion must be in accordance with the our instructions and all codes and requirements of the authority having jurisdiction. The optional LP conversion kit contains all necessary parts and the installation instructions needed to properly convert the dryer. Keep in touch at GEAppliances.com. Sue
A:AnswerHi Pat - Thanks for choosing GE! We suggest washer hoses with 90° elbows when space is limited. We offer WASHING MACHINE UNIVERSAL 6’ STAINLESS STEEL HOSES WITH 90° ELBOW – 2 HOSE PACKAGE
WX14X10011. Replacement parts and accessories for your GE appliances can be purchased online at GEApplianceparts.com or call our GE Appliances Parts Team for assistance at 1-877-959-8688, Mon–Fri 8am–7pm, Sat 8:30am–5pm ET. Keep in touch! Sue
A:AnswerHi BostonBrittney - Model GUD27ESPMDG is equipped with a 70" drain hose. Water supply hoses and electrical cord are sold separately. This appliance should be connected to an individual, properly-grounded branch circuit with 120/240V or 120/208V single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers KW Rating per voltage
(240/208). This appliance is manufactured with neutral connected to the frame. See Quick Specs at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GUD27ESSM_27GSSM_C3_17.pdf - Also, we suggest viewing the Installation Guide at the following link for complete details: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Thanks for choosing GE! Sue
A:AnswerHi Mike - Thanks for considering GE! This unit does not have a cinder block. All current GE Appliances washer tubs move freely within our exclusive auto balance suspension system. It is a rod and spring floating suspension, designed to withstand extensive out of balance situations without the need for an "out of balance" switch. During an out of balance load, the basket is allowed to "float" forward and backward, side to side, and up and down, yet it never touches the floor nor is it even connected to the floor. As a result, the clothes basket can move freely, and this is normal. Also, the balance ring allows smooth operation and prevents the washer from knocking or walking. It allows the washer to go into a full speed spin with a 5 lb. out-of-balance load and the washer remains still. The balance ring is an enclosed plastic container that is partially filled with a salt water solution. The two halves of the balance ring are welded together to form a permanent seal. It is attached to the inner clothes basket and allows the basket to spin smoothly if an uneven load creates an out-of-balance situation. We suggest viewing the following link - TOP LOAD WASHER WALKING OR VIBRATING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445 - Keep in touch at GEAppliances.com. Sue
