A:AnswerHi Summer - Thanks for reaching out to us regarding your GE laundry center. We suggest to reset the electronics. Unplug washer, wait 2 minutes, plug back in and press Start. If you still have difficulty, make sure cord is plugged securely into a working outlet. Turn power off at the circuit breaker for 30 seconds or so. This appliance should be connected to an individual, properly-grounded branch circuit with 240V or 208V
single-phase 60 Hz electrical service and should be protected by 30-amp time-delay fuses or circuit breakers. Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-3.pdf - To schedule service online, visit GEAppliances.com/service or call 800.GE.CARES (800.432.2737). Keep in touch. We are always eager to help! Sue
A:AnswerHi PC - Thanks for choosing GE. We are sorry to hear of the difficulty with the washer. Turn the WASHER CYCLES
knob to “wake up” the washer before each use. The LED lights will turn on when the washer is awake and ready to use. Select desired wash cycle, close the lid and press the Start button. If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the Start button (the lid must be closed). The lid must be closed to continue filling when Precise Fill is selected. Here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-3.pdf - For further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com/service - We apologize for any inconvenience this has caused. Keep in touch at GEAppliances.com - Sue
A:AnswerHi Lou - The average water usage for the entire cycle (wash and rinse) is approximately 24.7 gallons (Water Factor (6.5) x Capacity (3.8 cu. ft.) = Average Water Usage (24.7). Thanks for viewing GE! Sue
A:AnswerHi - The washer has auto-load sensing with 4 water levels. The washer will automatically measure the load size and add just the right amount of water (Precise Fill auto-load sensing) or choose your own- Small, Medium, Large, Super. For reference, see page 8 of the Owner's Manual ("E" Load Size): https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90581-3.pdf - New GE Appliances washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that your washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide the exceptional cleaning you have come to expect from GE Appliances. Keep in touch! Sue
A:AnswerHi ML- Unitized washer dryer units only have one power cord. There is not a separate cord for the washer and the dryer. Electric Models should be connected to a dedicated 120/240V 30-amp time-delay fuse or circuit breaker. The 240V will power the dryer, and the unit internally steps it down to 110/120V for the washer. The power cord should be purchased separately. Here is the link to the Installation Guide: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-16781-3.pdf - Keep in touch! Sue
A:AnswerHi- Models with Precise Fill (load sensing) will lock during the load sensing period and during the spin cycle. Pausing the machine will allow you to open the lid. During the spin cycle, pausing the washer does unlock the lid, but you must wait until the basket has completely coasted down to a stop before the lid unlocks, for safety reason. See the following link TOP LOAD WASHER - LID LOCKFEATURE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23192 - Keep in touch! Sue
A:AnswerHi Robbie- We suggest to remove the detergent pod to ensure it does not create any issues. See WASHERS HOW TO REMOVE FRONT PANEL 1995 TO CURRENT MODELS: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16707 - You can also contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online at GEAppliances.com - Sue
A:AnswerYes, the actual unit is just under 27" wide.
But, be careful - - there is a rod near the bottom that protects the washer during shipping that sticks out enough to cause a problem with so little clearance.
By removing the rod, you will be able to make it, but be sure you treat the unit gently at that point to prevent internal damage during final positioning.
Good luck!
