A:AnswerThe GE - 35-Pint Portable Dehumidifier has a 1.1 Gal reservoir, approximately 9 pints, so at 35 pints per 24 hour duty cycle you would need to empty the reservoir about 4 times. That is why your best option would be to have the dehumidifier direct discharge to a drain.
A:AnswerHi JP - Thanks for choosing GE! Assuming an eight foot ceiling, maximum room size is about 500 sq. ft. We suggest viewing the following link- DEHUMIDIFIER - SIZING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34664 - Keep in touch at GEAppliances.com. Sue
A:AnswerThree things to check, as basic as they may seem. Is the hose clear? I had some spiders make a home in mine once. That backed up the water to the bucket. Is the hose fully threaded onto the hose outlet? It has to be firmly seated and tight. It is fairly easy to cross thread if not careful. There must be a slope to the drain from the hose to drain, otherwise water may back up in the hose and possible to the bucket. And lastly, check the hose path along the floor. Make it as straight as you can. Good luck.
A:AnswerHi there, and thank you for reaching out. We truly hate to hear you're having an issue with an error code on the dehumidifier. We know that would be frustrating, especially so soon after purchase. When an error code appears, we would recommend first disconnecting the unit from power for 30 seconds. This resets the electrical components, so if the error was only temporary this will often take care of it. If not, you may want to review the troubleshooting tips in your manual and check the unit to make sure the various parts like the air filter, internal tank, etc., are in good working order and don’t need to be cleaned or emptied. We hope this information is helpful, but if the problem continues you can view the details of your limited warranty on page 11 of your manual. If you have any other concerns or inquiries, we're always glad to assist. All the best! -Sarah@GEA
