We have new model GTW465ASN2WW washer. Spin and drain cycle is "fill with water, drain, no spin". We've tried getting a still too soggy piece to spin to remove the excess water, but the machine still first fills with water again and no spin. What's wrong. null

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GE Answers · Accepted Answer

Hello - Thanks for reaching out! We hate to hear that your washer isn't spinning and we're happy to help. If the Spin light is flashing the washer cannot spin properly. After the wash cycle was complete, the items in the load were no longer evenly distributed enough in the tub. Manually redistribute the items in the load more evenly, then resume the cycle by pressing Start. Additional troubleshooting can be found on our website by searching "Top Load Washer - Does Not Spin". If the above doesn't resolve the issue, service may be needed. You can schedule an appointment by calling 1-800-432-2737. We hope that this helps. -Mikayla@GEA

Answered by GE Answers 4 years ago

MrsRee · Answer

I don't have that problem, try turning soak off

“We have new model GTW465ASN2WW washer. Spin and drain cycle is "fill with water, drain, no spin". We've tried getting a still too soggy piece to spin to remove the excess water, but the machine still first fills with water again and no spin. What's wrong.”

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