A:AnswerUnfortunately Covid-19 has caused a lot of supply chain disruptions. I managed to get one of the last ones in stock here where I live. I was told that they will not have it back in stock again until December 2021 (3 months from now). Even the LG and Samsung models are out of stock with long lead times and those are made in Korea (LG and Samsung are both Korean companies and I try to buy American whenever possible). Yes, GE Appliances was recently acquired by a Chinese company, but GE appliances are still designed and manufactured here in America.
A:AnswerMine too. There are not many internet parts dealers that have listings for this fridge yet. Try going to a parts supplier like https://www.tribles.com/lookup/297717/2267858
They have parts listings and diagrams to find the parts you want to look up.
A:AnswerHello and thank you for your interest in this multi-faceted refrigerator. We are always happy to help. This model is manufactured globally. You can find more specifics directly on the rating plate of the unit. Stay safe and keep in touch! - John@GEA
A:AnswerHello RP - We appreciate your interest in the refrigerator PVD28BYNFS and we are happy to help! You do not have to open both fresh food compartment doors to open the drawers. Thanks for checking! Olga
A:AnswerHello there, we couldn't be happier to see you're loving the removable bin caddy! Although a replacement can be purchased our parts website, we're sorry to say you won't be able to install an additional bin in your refrigerator. We hope you continue to enjoy your appliance and we're wishing you the best. - Guy@GEA
A:AnswerHi Nick - Thanks for reaching out to us and for choosing GE Profile Model PVD28BYNFS. We are sorry to hear the freezer is not cold enough and apologize for any inconvenience and concern this has caused. We suggest to check for frost. This would indicate that the freezer drawer is not properly sealed, or has been left open. Check to ensure that no food packages or containers are preventing the freezer drawer from closing fully. Make sure the door alarm is on. Take a look at the following link- BOTTOM FREEZER REFRIGERATOR - FREEZER DRAWER NOT SEALING PROPERLY: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34403 - Also, here's the link to the Owner's Manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000332-1.pdf - If you need further assistance, a qualified GE service technician is required for an accurate diagnosis. To schedule service online, visit us at GEAppliances.com or call 1.800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. We're glad to have you in the family and hope this is helpful. We encourage you to keep in touch at GEAppliances.com. Sue
