A:AnswerWe're glad you reached out. For help with this concern, please review the support article on the GE Appliances website titled: "Front Load Washer - Leaking Water." If this doesn't prove helpful, we recommend scheduling a service appointment for one of our Bodewell technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737. -Don@GEAppliances
A:AnswerIf the SmartDispense of your washer is not working, please ensure that it has been cleaned. If this doesn't help, please schedule service by calling 833-426-3393 so our Bodewell technicians can investigate thoroughly. -Kacie@GEAppliances
A:AnswerThe pedestal for this washer is optional! You do not have to purchase it, but we know it would be a wonderful accessory if you do choose to get it. -Kacie@GEAppliances
A:AnswerTo change the loudness of the end of cycle signal and the press pad volume, press the Sound pad as many times as needed to reach the desired volume.
A:AnswerWhen purchasing appliances, it’s essential to acquire all necessary installation kits, such as the waterline and stacking kits, to ensure proper setup. While the product quality may be excellent, experiences with delivery and installation services can vary. For instance, some customers have reported issues with Best Buy’s delivery and installation services. To enhance your experience, consider discussing installation details with the retailer or opting for professional installation services.
A:AnswerYou do not need to use the Wi-Fi feature if you wish. You will not be able to remotely control your unit, but you will still have access to all the cycles and features. All of our products come with our one-year warranty!
A:AnswerThe cycle times can vary depending on all the options selected. The Normal cycle is approximately 69 minutes and the Bulky, Towels/Sheets, and Whites settings are all 78 minutes. The Delicates cycle is 54 minutes. The Drain and Spink is 18 minutes.
A:AnswerYes, the PFW870SSVWW does have an option to select "No Spin." For more details, please review the "Spin" section on pg. 9 of the Owner's Manual.
A:AnswerThis washer requires an individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse and a 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current power supply. For more information, see the Electrical Requirements section on page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- Regarding an electric dryer, most are rated at 240 volts. The nominal voltage is 240 volt, but homes may have a 208V, 220V, or 240V power supply. Any appliance that is rated for 240 volts can also be used on a 220V or 208V outlet.
A:AnswerIt sounds like you may have a faulty unit with a burnt out inverter I know this question is slightly old so I'd be curious to know if that happened to you.
