“I have had this unit for about a month. It has worked better than expected. All of the sudden I am getting the P1 code and having to drain the unit from inside multiple times per day. This first month I never had to. Why is this?”
Answer This Question
1-2 of 2 Answers
Mine is doing this too. I finally gave up and just have a bucket under it. Almost $500 and broken in ten weeks.
Sorry, there was a problem. Please try again later.Hi there - we’re glad you reached out! Our apologies that you’re having this error. According to the manual, follow these steps when this error occurs: Drain the indoor side of the unit per instructions in the Care and Cleaning, Draining the Unit section. Hold down the SLEEP button for 3 seconds to clear error message. If the error code persists, the pump will need to be serviced. -- We recommend consulting your warranty on page 21 of the manual for further instructions. Your warranty can be located in the Features section of the product page on the Best Buy website. If you have any further questions, please feel free to reach out anytime. Take care. Lauren@GEA
Sorry, there was a problem. Please try again later.