Customer Ratings & Reviews

This AC works great. Was a bear to put in by myself but the design is awesome. The window closes down to about 8 inches allowing more light into the room. Wifi setup was too confusing and I'm an electronics guy. I had to call the GE hotline to get it set up right but now it works great. Can set it from a smart phone or tablet with their smart app. The display is very dim and its hard to see when the sun is on that sid of the house. The remote is terrible...it is white with silver letters on the buttons. They are hard to read in any type of light. Overall, this is a great unit. Very expensive but well worth it if you are looking for a very quiet, hard working air conditioner. We have it in a 375 sq. Ft. room and it keeps it very comfortable even in quiet mode which is almost as quiet as just the air flow in a central air conditioned home.

Pros: Produces adequate cold air enough to easily cool down a bedroom all while remaining super quiet, even when the fan is on high. I'm amazed at just how quiet this unit is and after living with a traditional portable air conditioner the difference is night and day. Cons: The user interface leaves much to be desired. Why on earth did GE decide to light up the little bar or dot adjacent to the label of the setting you want to change, instead of (or in addition to) lighting up the feature you are trying to adjust. This means that at night when you fumble around trying to find one of the black capacitive buttons to wake the unit display up, you are shown nothing but a bunch of dots and dashes. Granted the temperature is shown but the + or - buttons to adjust it are black so it's just random that you find the right spot on the panel to change what you want to change and odds are you will end up pressing the wrong setting anyway. So forgot about the on-unit interface for controlling your unit (especially at night, it's pretty much useless) instead grab your smart phone, install GE's mobile app and you'll have access to all the unit's settings and features plus you can control the unit from anywhere in the world. So when you leave work in the afternoon, open the app and turn on the unit so that your bedroom is nice and cool when you get home. The app gives you options for setting a runtime schedule, adjusting the temperature, fan speed and mode of operation (fairly standard among units at this price point) but as a bonus, GE has even included an energy usage report. Speaking of power consumption, the good news is this unit so far appears to sip power at a pretty reasonable rate. Bottom Line: Putting the motor outside makes a world of difference controlling the level of noise you have to put up with compared to most portable air conditioners. Having the unit sit at and below the window is brilliant, makes you wonder why nobody thought of this sooner. I've been more than pleased with this unit so far, even given the ridiculous control interface on the face of the unit, that's just dumb engineering at it's finest. That's a small gripe which is far outweighed by the long list of positives. But it was enough that I felt it necessary to take a way a star, if they get that interface worked out, I'd easily give tis unit five stars.

It runs rairly quiet but started making a fan noise because of water collecting into the bottom of the unit and the fan splashing up the water , so i rerouted the drain tube to the outside of the unit to keep water out of the bottom when draining. I bought a different kit filler in addition to the one that came with it because it didnt work to fill the gaps after the unit was set in the window. It helps to have a second person to help set it into place. Over all it sems to cool well for a bedroom it is in and it doesnt take up a lot of window view. The down side is that you cant use your current window screen so i built a custom framed screen to go around the unit so if we do want to open our window to get fresh air on cooler days

Very quiet as advertised and looks beautiful, streamlined and allows natural light through the windows. Very easy to install as I did it myself with only help to lift up over the windowsill. I have recommended to others and purchased 2 more units to cover all my bedrooms.

We installed this air conditioner last week. It does really take two people to make sure it is carefully lifted into place, as well as perfectly level. We had to modify a little to accommodate an older storm window frame. Wow! This unit works rapidly and super super quietly in my home office. There is no audible "Zoom Meeting" buzz. Remote works beautifully. Highly, highly recommended, and so much better than my other "roll-around unit.

Design looked good to free up 75% of my window unlike traditional ac. Ordered in time to arrive for a heatwave. Opened box and saw oil on inside of box adjacent to a dent. Ac is a sealed unit so it appears the coils that carry the oil and refrigerant through the unit were damaged by the dent and leaked. Didnt bother taking it out of the box. Couldnt exchange because no stock in store. Asked if store could order one so i could exchange when it came in, they said I’d have to go there with the damaged one first before they could order one then I could come back again and pick it up once it came in since I didn’t want it shipped to home again. Store is almost an hour in one direction… no thanks not making 2 trips. Option 2: was to spend another $400+ (price higher now than last week) to immediately ship one to store then when it arrives go there to return and/or exchange one or the other tying up over $800 in the interim. Or option 3: wait for store to get stock on their own (potentially some time next week well after the heatwave) and exchange it. Sigh. Too expensive to be having this hassle immediately from inadequate packing materials in the box. Currently waiting for store to restock on their own to exchange but likely will just return and cut my loses. First time in my life I’ve ever been disappointed by an air conditioner.

I was hoping this was going to be an easy install, but my ancient house doesn't allow anything to be easy. Not the unit's fault though- just be prepared. It works well and is definitely quiet on the quiet setting. I wish the dry mode worked better, but overall a good unit and met the specific needs I had. Just a bit pricy.

Very happy with purchase. Easy set up took less than 30 minutes. Very quite and gets the job done

Easy to install. Quite and efficiency cools my tiny home. Love that the unit sits below the windows so I can see the outside. I would recommend.

Easy installation. Works great and is relatively quiet.

Its much quitter than my last air conditioner. So far it works well.

Great AC for a large room. Cools at least 350s.f. Of area while minimizing Power consumption

I install the unit in my 39" wide window. The unit is very quiet. Wi-Fi setup was easily and a breeze to link to my cell phone. The instructions was clearly written plus I recommend you view YouTube videos on installing this unit. My wife loves this unit in her craft room.

Thank you!!! Love this AC! Easy to assemble. Will recommend it.

Best investment ive made to keep us cool this summer. A C unit is unique and blows cold. Thumbs up on value and craftsmanship.

My Air Conditioner Work Well And Has Helped During The Hot Season. Only Problem I Don't Like Is That Fan Output Doesn't Point Straight Out.

This is the strongest air conditioner I have ever used. I cools several rooms well.

I’ve only been using this unit for a few months, but so far I love how quiet it is! Obviously having window/view back. Installing wasn’t so bad either. WiFi hookup can take a few but otherwise it’s a pretty nice AC. App is great!

Nice air condition works well it was damaged when it was shipped still waiting for best buy to contact me filed a claim with ups they said best buy would contact me still no contact

Holy goodness. This is super loud. I can hear it clicking from the other side of the house. In all fairness it could be echoing off the neighbor’s house. This sounds like a broken belt is slapping against a wet piece of meat? Sorry for poor description but I can’t upload a video of this sound. Unable to get any support for this so writing an honest review. Maybe someone will respond to this. As of now though, get anything else. This will upset anyone living within 500 feet of your address.