A:AnswerHi - Thank you for your patience as we checked into this for you. Detergent pods can be used with our All-In-One combo. The pods can't be used in the dispenser compartments and are instead placed directly into the basket before the clothes are added. We are excited for you and know you will love your new washer/dryer combo unit. All our best! Vikki@GEA
A:AnswerGood day,
We're so glad to see how excited you are for this new laundry unit. It's definitely an amazing product that we're confident people will love! This unit is expected to release sometime in the second quarter, however release windows are always subject to change. If you have any other questions, please let us know. Mike@GEA
A:AnswerNo you will have to plan accordingly, that being said, there should not be that much water to overwhelm the pluming unless this is draining into a very skinny drain pipe.
A:AnswerHi there - Thanks for reaching out! The measurements are 9.5" from floor to bottom of the door. The legs are adjustable +1/4" / -1-1/4". If separate the 7" riser accessory is used, you'll have 16.5" from floor to bottom of the door. We hope you find this helpful. Feel free to reach out to us in the future if you have additional questions. Kind regards. - Don@GEA
A:AnswerWhile there is no way to adjust the temperature of the dryer, as it utilizes "Sensor Dry", we recommend connecting to the SmartHQ app; this ensures that your software is always up to date. These software updates can optimize your Combo's performance. In addition to Dewrinkle, the Combo offers a Wrinkle Care option. When selected, Wrinkle Care will tumble intermittently for up to 8 hours making the clothes less prone to wrinkling. For more information, check out the Support article we offer on our website titled: GE Profile™ UltraFast Combo Washer/Dryer - Clothes Getting Wrinkled".
A:AnswerWe can confirm that the Combo has a depth of 32” and can be installed with 0” clearance in the rear. It would stick out a total of 32” from the back wall with 0” clearance.
A:AnswerHi - Thanks for your interest in our fantastic Profile UltraFast Combo. The discharge height must not be less than 24" and no more than 8 feet above the base of a Front Load washer. We hope you choose one of these great models for your home. All our best! Vikki@GEAppliances
A:AnswerHi - We truly appreciate your interest in our fabulous Profile UltraFast Combo. The Combo is an air-cooled system and does not use water like older condenser designs. Water discharge is comparable to a standard frontload washer for this capacity making it safe for septic systems that have functioned properly with residential washers in the past. This great model offers our Easy Access dual-stage lint filter to ensure high efficiency airflow. We hope you choose this innovative combination unit for your home. Wishing you the best! Vikki@GEAppliances
A:AnswerHey there - The inlet air temperature of the drying cycle reaches 160 degrees F. This temperature cannot be changed, as the sensors will adjust drying time needed. Thanks for connecting with us and choosing this game changing Combo for your home! -Kacie@GEA
A:AnswerHello- Thank you for your question and interest in the Ultrafast Combo unit.Through the SmartHQ app, this model does offer an Air Fluff downloadable cycle! This cycle provides 15 minutes (to up to 4 hours, if desired) of tumbling time with recycled filtered air and no heat. We hope this helps you decide. If you have any other questions feel free to reach out and let us know. All the best! Dianna@GEA
A:AnswerHello- Thank you for your question and taking interest in the new Ultrafast Combo unit. Yes, the Ultrafast combo will still work without being connected to WIFI however, it is highly recommended that its connected so that you can take advantage of the most recent updates that will help to improve performance on the unit. We hope this helps. If you have any other questions or need anything else feel free to reach out and let us know. All the best! Dianna@GEA
A:AnswerI believe that the Oatey PEX washing machine outlet box uses 1/2 PEX b for its connections. There are also PEX a boxes available. Optimal flow would be PEX a and expansion collar also 1/2 inch.
A:AnswerHello - The filter compartment contains a two-stage housing consisting of a Lint Filter and a Foam Filter. To access the filters, slowly remove the filter frame from the Combo by pulling straight out and pressing on the tab to release. There is a diagram of this process located on pg.19 of the owner's manual under the Care and Cleaning section. Your Combo will suggest when to clean the lint filter and foam filter. Please let us know if you additional questions. Best regards. -Don@GEA
A:AnswerWe recommend following the instructions on the laundry sanitizer label, which normally instructs you to add the sanitizer to the manual fabric softener compartment so that it can be dispensed with cold water in the final rinse. It cannot be dispensed from either of the bulk tanks of the Combo. -Vikki@GEAppliances
A:AnswerDo Not Buy the pedestal. I was misled by the store that it was safe to purchase since there is one technically to buy but GE says not to, My first load had 6 small items just to test and it about shook over.
A:AnswerIf you run a Wash Only cycle, or stop a Wash+Dry cycle prematurely, you may find that the lint filter may feel slightly damp. Anytime a wet load is going through a high spinout, there will be opportunity for some moisture to circulate through the air system and land on or around the lint filter which could cause the filters to feel damp at the end a of wash cycle. This dampness goes away while running a dry cycle. However, if there is standing water around the lint filter after a wash cycle, this is not typical and we recommend scheduling a service appointment for one of our qualified technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737.
A:AnswerYes, they can! If you use dryer sheets, add to the basket after the wash cycle ends. The Combo can notify you when the wash is nearly at the end so you can remove any line-dry items or add dryer sheets.
A:AnswerThis fabulous model offers a Dewrinkle option that introduces a small amount of water vapor onto the garments and uses heat and high speed air to assist with dewrinkling small loads of light to medium weight garments.
