A:AnswerYes sounds like the motherboard went out sorry do you have a warranty on it? You can try to see if it's covered under warranty protection hopefully you purchased a warranty so hopefully it can be replaced
A:AnswerIt seems that you are asking for a Geek Squad Home Membership. If so, this is a plan that provides setups and support for all your tech devices .Technically it does cover your computers, tablets, smartphones and Televisions but not in case of accidental damage and you get 20% Hardware repair discount on all other devices except cellphones and TV
A:AnswerTo get a faster answer. I would probably call the store and ask, or read over your paperwork that came with the protection plan. It should have the information you need. I probably would call too.
A:AnswerHi there. Thank you for your question! If you need to have work done on the Surface Pro, we'll need to have you come in to your local Best Buy store and see us at Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
A:AnswerI would go to the store and take my device with me. They will most likely tell you if your still covered and if you are atleast you have device and save a trip for running back home to get it. And maybe read over your paperwork. That may help