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I would go to the store and take my device with me. They will most likely tell you if your still covered and if you are atleast you have device and save a trip for running back home to get it. And maybe read over your paperwork. That may help
Sorry, there was a problem. Please try again later.Hi Brittany. Thanks for reaching out to us about this and sorry about the late response. I'm sorry to hear you're running into these issues. We'd like to see the laptop in the store and see what we can do. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
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