“the camers keeps saying offline and everything is correct. set up the door bell works but the camrea does not. cans someone help”

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• Hi there, Medasst08. We’re sorry you’re having trouble setting up your Nest Doorbell (Wired, 3rd Gen) — we understand how frustrating this can be. Here are some troubleshooting steps to get your device up and running: 1. Restart the modem and router. 2. Restart your doorbell. 3. Check if your doorbell feels too warm or cold. 4. Check your internet bandwidth and speed. For more tips, here’s a link: https://support.google.com/googlenest/answer/9239727 Don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp

  Answered by Google Team 2 weeks ago

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