Questions & Answers

Q: QuestionIs their a monthly fee like the nest camera

Asked 5 years ago by General.

• A:Answer There is no monthly fee to use Google Wifi mesh system, it's just a one-time purchase. But, you will need internet connection from your Internet Service Provider (ISP). Take a look at this link for the setup requirements and guide on how to setup Google Wifi: https://support.google.com/wifi/answer/7183148

  Answered 5 years ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionFor the device that will connect to my modem, I need to be able to also connect two desktop PCs to that same device via hard wire (ethernet cables). Are there enough ethernet ports to do this?

Asked 5 years ago by Buyer.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer there are 2 ethernet ports on bottom

  Answered 4 years ago by greg

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am looking for a way to extend my wifi to a detached garage and barn. The furthest distance is about 200 ft. from the house Will these work for that?

Asked 5 years ago by Warren07.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes, depending on the path for the signal (No heavy material obstuctions - basically a clear line of sight), but it will be most likely a weak signal. Refer to the following for details on the limitation of Google Wifi: https://support.google.com/googlenest/answer/7183150 As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it partway in that direction. Try to place it in an elevated position like on a shelf.

  Answered 5 years ago by Renegade13Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with an Arris Surfboard Cable Modem/ Router? I currently have this modem/ router and it's relatively new so I need to find a mesh system that will work with my existing router/modem.

Asked 5 years ago by Kari.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

Q: QuestionI currently have a Netgear cable modem-router, which replaced my Xfinity equipment. If hookup this mesh router via ethernet, will there be two WIFI signals available (one through Netgear and other through the mesh router)? Will that be an issue?

Asked 5 years ago by mosh.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer I’m no expert, but there’s a way I think to turn off the WiFi on the Netgear so it’s just a modem. It’s possible there’s an issue with 2 signals but not likely. I have Verizon router and the google and don’t have an issue.

  Answered 5 years ago by Mda3Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with fios and if so is there cap on the bandwidth for these units?

Asked 5 years ago by Chowdah.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes, it works with Fios! Not sure about the bandwidth though.

  Answered 5 years ago by eychan

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI currently have a router but it doesn’t support WPA3. Does this one?

Asked 5 years ago by Suzann.

• A:Answer The Google WiFI router does have WAP3 security.

  Answered 5 years ago by BozoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many devices can be connected at once?

Asked 5 years ago by Anonymous.

• A:Answer Approximately 40 devices can connect to each access point or router.

  Answered 5 years ago by BozoVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAm I able to use this as my router for Verizon fios home internet?

Asked 5 years ago by Alexis.

• A:Answer Yes, without any issues

  Answered 5 years ago by Arka

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have a Cox coax modem/router that died. If I purchase a cable modem, will this work with it?

Asked 5 years ago by eer.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer I have a cable modem as well and have one of the points directly connected to the modem and set as the router. the rest of the access points form the mesh.

  Answered 5 years ago by Delano

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWe currently have a 3 pack of the Model AC-1304 Google mesh installed and want to add another 3 pack. Is this newer model compatible with the older version that we have?

Asked 5 years ago by Rangerdbs.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

Q: QuestionCan I use this as a Whole Home POD to reach my Comcast internet service from the top floor or my 2 story duplex to the bottom floor?

Asked 5 years ago by SFTanguera.

• A:Answer Yes

  Answered 5 years ago by Glorig30

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this be used internationally? I am renting a house with wifi of course, but I am not sure how strong the wifi is.

Asked 5 years ago by TravelerSbarker.

• A:Answer The recommendation is that you use the Wi-Fi device within the same country you are purchasing it because of various figuration regulation considerations

  Answered 5 years ago by SeanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI am currently using a Sprint/TMobile hotspot for home internet. I live in the county and it is my only option. Will this work with an INSeego hotspot that does not have an ethernet port for connectivity? All connections are wireless and it supports WPS

Asked 5 years ago by CWH.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer My understanding, this setup requires one of the pucks to have a hard line connection to a modem. Sets that puck up as the router and uses the other pucks as extenders for the mesh connection. The newer Nest option may be different?

  Answered 5 years ago by ErikVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you need multiple boxes to extend the signal to certain rooms within a house?

Asked 5 years ago by Anonymous.

• A:Answer It depends on several factors. Ideally, Google Wifi can cover up to 1,500 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage. It depends on several factors. Ideally, Google Wifi can cover up to 1,500 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage. As a general rule, Google Wifi works best when they’re no more than two rooms away from each other. For an estimate of how much Wi-Fi coverage you’ll get with Google Wifi and a guide to how many Wifi points you need, check here: https://support.google.com/googlenest/answer/7182840

  Answered 5 years ago by Google Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, would this work if the modem is in another building.?I'm looking at this for a "mother-in-law" apartment on a property where the modem is in the main house.

Asked 5 years ago by RMcD72.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer There is a distance limitation, but I can't be sure depending on density of building materials ad other conditions. I have it in our basement and it works well up to the third floor.. Good luck

  Answered 5 years ago by MarkBVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just moved and the house does not have a cable outlet for my Xfinity internet, we need Wi-fi for my kids asap, does this work and support Wi-fi for about 6 devices, phones, tablets, computers... is it strong enough to support them, thanks so much

Asked 5 years ago by Ken.

• A:Answer Depending on the size of the house might be better to have 2 One is good and can support the device with no issues but once you start moving away that's when it really benefits you to have a second on the other side of the house.

  Answered 5 years ago by Gomez6491Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionDoes each of the 2 extenders allow for a hard wire Ethernet wire to go to my laptop?

Asked 5 years ago by War.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes. One Ethernet port in, one out.

  Answered 5 years ago by DaveFVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have 100 mbs speed will I be getting better speed I'm buying the 3 pack 4000 square feet.

Asked 5 years ago by Dan.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer YES you will!

  Answered 5 years ago by Jeri

  Helpful (0)Unhelpful (0)ReportAnswer this question