Questions & Answers

Q: QuestionI have Netgear Modem/Router combined box. Will Google Mesh Router work with this type (modem/router box) since I cannot remove an actual router box ?

Asked 4 years ago by Leop.

• A:Answer Google Wifi replaces your traditional router. You can connect it directly to your modem using an Ethernet cable to set it up and get an internet connection from your Internet Service Provider (ISP). Since you're using a modem/router combo, we suggest disabling the Wi-Fi functionality of the combo or putting it in Bridge mode to avoid Double NAT as it may cause connectivity issues. Take a look at this link for the setup requirements and guide on how to set up Nest Wifi: https://support.google.com/wifi/answer/9548301

  Answered 4 years ago by Google Team

  
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Q: QuestionWhat is the reach of this wireless router/how far can you take wireless devices from it and still have connectivity?

Asked 4 years ago by J.

• A:Answer Ideally, one Google Wifi can cover up to 1,500 sqft. But where they are placed, the layout of your house, and physical obstructions like furniture can impact the total coverage. For an estimate of how much Wi-Fi coverage you’ll get with Google Wifi and a guide to how many Wifi points you need check here: https://support.google.com/googlenest/answer/7182840

  Answered 4 years ago by Google Team

  
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Q: QuestionWill this work on a dual band modem or I have to adjust my modem to its specification? Thank you.

Asked 4 years ago by Pjay.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDo I have to use all of these in the same home or am I able to set them up in different locations?

Asked 4 years ago by FranklinT.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Different homes is fine

  Answered 4 years ago by gojeffgo

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Q: QuestionThis is the 2016 or two 2020 model google Wi-Fi AC 1200?

Asked 4 years ago by BG.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer The unit that I purchased was the 2020 model.

  Answered 4 years ago by BozoVerified Purchase

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Q: QuestionREF: google wifi AC1200 ... Does it need a battery Is it included Size of battery

Asked 4 years ago by jim.

• A:Answer No batteries. Only a power cord to plug into an outlet.

  Answered 4 years ago by ERY152Verified Purchase

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Q: QuestionWill it work with verizon fits ?

Asked 4 years ago by Anonymous.

• A:Answer Yes! Get the google app. Go to your router page and cut off your wifi signal from verizon and connect the google router to your verizon router via the ethernet cord in the back of the fios router. Open the app and follow the prompts. You’ll be up and running in no time.

  Answered 4 years ago by HghostVerified Purchase

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Q: QuestionI just bought a net gear nighthawk router however I have dead spots in my home thus the reason for the purchase of the WiFi system. Can I keep my current router and modem and use this system as an enhancement for the dead spots in my home?

Asked 4 years ago by Lo4me70.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Absolutely, it is an easy set up, works great in dead spots. Doubled or tripled the speed.

  Answered 4 years ago by TonyB

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Q: QuestionDoes this Google system work with Wi Fi 6?

Asked 4 years ago by Debbie.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes! Just add more device

  Answered 4 years ago by Anonymous

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Q: QuestionForgot wifi password

Asked 4 years ago by Tahoedawg.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Just reset up your device and good to go

  Answered 4 years ago by Anonymous

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Q: QuestionWill this work with my ATT Modem? Mine is a small white box which has the wire coming in from the outside of the house. From the white box, there is an ethernet wire which leads to the router. The Router has 4 ethernet ports. The Router is ATT BGW210.

Asked 4 years ago by John1028.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes it can, you will most likely have to plug into the att router. And then run through the set up.

  Answered 4 years ago by KilinmesmalzVerified Purchase

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Q: QuestionDoes this work with Verizon fios?

Asked 4 years ago by Arnie.

• A:Answer Google Wifi works with most internet service provider, including Verizon Fios. You can connect it directly to your modem with the Ethernet cable to set it up and broadcast your Wi-Fi network. Take a look at this link for the setup requirements and guide on how to setup: https://support.google.com/wifi/answer/7183148

  Answered 4 years ago by Google Team

  
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Q: QuestionCan I use these to extend my wifi out to a building about 120'? Would I plug one into the building or one on my back patio to reach my camera in the building? Also, can you login to see what devices are connected to the mesh system?

Asked 4 years ago by Tami.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer You are able to see what devices are connected to the system. You can also pause/unpause them and set priority for internet access.

  Answered 4 years ago by Ralph

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Q: QuestionI have Spectrum router and modem. Do I need to order anything else, other than this system and have you install?

Asked 4 years ago by Jeanine.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer If you have a router provided by spectrum you will want to have them set the router to pass through mode. These act as a router and you will be double NAT if you do not. If the modem and router are separate from each other from spectrum just remove the router. I installed these and it is very easy as long as you follow nthe instructions and have either an iPhone or Android phone.

  Answered 4 years ago by Steve5656Verified Purchase

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Q: QuestionGreetings, does anyone know if this version of Google Mesh has a 2.5 GbE port? I plan on using this with a Motorola MB8611, thank you.

Asked 4 years ago by Anonymous.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer It has a 1 gigabit port.

  Answered 4 years ago by BozoVerified Purchase

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Q: QuestionAre these compatible with Verizon Fios? I have a 3100 router. Will the install be easy!

Asked 4 years ago by Glen.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer I used it to replace my Fios Quantum router, but for internet only. I don't have verizon cable TV, I don't think this would work with that.

  Answered 4 years ago by ProfPD

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Q: QuestionCAN I HOOK THE MESH SYSTEM WITH MY EXSTING MODEM AND ROUTER FROM ATT

Asked 4 years ago by ATT.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes. The mesh system will create a separate wifi network from the AT&T router. Just make sure you create a secure password for the AT&T network, and don't hook up any of your devices to that one. Then add all of your devices to the new network you create with the mesh system. You can also keep that one private just for you and create a guest network for your guests on the Mesh system.

  Answered 4 years ago by ElijahVerified Purchase

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Q: QuestionDoes this router allow devices to be assigned to a particular band (i.e., to either the 2.4 or 5 band)?

Asked 4 years ago by Jim.

• A:Answer No. Google Wifi network uses the same name for both the 2.4 and 5 GHz bands. Both radio bands are active simultaneously. Your devices (e.g phone, laptop, etc) that support both 2.4 GHz and 5 GHz will automatically use the band that will deliver the best performance based on different factors like signal strength, and guidance from the mesh Wi-Fi system. Take a look at this link for more info: https://support.google.com/googlenest/answer/6293481

  Answered 4 years ago by Google Team

  
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Q: QuestionCan the wifi points be connected to each other by ethernet cable? My detached garage is too far from my house for wireless connection between points but I do have an ethernet cable ran underground from my house to my garage. Will that work?

Asked 4 years ago by Bill.

This question was asked about the related product: Google - Wifi - Mesh Router (AC1200) - 3 pack - White

• A:Answer Yes, the units can be connected by Ethernet cable. When connecting by Ethernet, the system automatically senses the connection over mesh.

  Answered 4 years ago by BozoVerified Purchase

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