I've had multiple issues with the coffee pods separating at the top and the coffee grounds pouring over everything. I've never seen this with other coffee makers.

Anyone else had these issues? How should I proceed? null

Question

I've had multiple issues with the coffee pods separating at the top and the coffee grounds pouring over everything. I've never seen this with other coffee makers. 

Anyone else had these issues? How should I proceed? null

Fred · Accepted Answer

I had the problem of coffee grounds pouring over everything once in a while. This happened when I put the coffee in a filter without first putting the filter in the Brew Basket and when I failed to seat the carafe correctly on the Warming Plate. Haste makes waste!

Answered by Fred 5 years ago

HamiltonBeachTeam · Answer

Thank you for your question. We're sorry to hear of the trouble you are experiencing with your coffee maker. We would be happy to speak with you and offer any troubleshooting or other assistance you may need. Please email us at [email protected], or give us a call at 800-851-8900.

Answered by HamiltonBeachTeam 6 years ago

“I've had multiple issues with the coffee pods separating at the top and the coffee grounds pouring over everything. I've never seen this with other coffee makers. Anyone else had these issues? How should I proceed?”

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