“My television does not respond to the google assistant button. I get the message ... Application not available. I already reviewed it and it is installed correctly and updated. Can you help me please. Model: 65H6570G”
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First check your TV to see if internet connection is already set up for your TV by using network function in the menu: either wired or wireless. Then power down and restart TV. This usually solves most of the problems. Also I suspect your remote control might not be connected to TV with bluetooth connection. Long press the menu button on the remote control and it'll show TV is connected to the remote control. Then try Google Assistant button again. Good luck!
Sorry, there was a problem. Please try again later.Hello Rivs, Thank you for your interest in the 65H6570G. We're sorry to hear that you are having an issue with the Google Assistance on the television. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution. We look forward to hearing from you! Harley with the Hisense Support Team
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