Questions & Answers

Name: Hisense - 65" Class H65G Series LED 4K UHD Smart Android TV
Brand: Hisense
SKU: 6404020
Price: 99.99 USD
Rating: 4 (332 reviews)

Hisense - 65" Class H65G Series LED 4K UHD Smart Android TV

Model:: 65H6570G; |
SKU:: 6404020

User rating, 4 out of 5 stars with 332 reviews.

Highly rated by customers for:

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QuestionI bought one of your 65 inch TVs a week ago from Walmart. Well it does have great sound and picture quality but the tv keeps freezing up on me. What should I do??
Asked 6 years ago by Bri0014.
- Answer Hello Hisense Customer, Thank you for your interest in the 65H6570G. We sincerely apologize for the issue you are having with your television freezing up. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionBought a 65in & it will not stay upright on the flimsy stand without also leaning on the wall. I guess a wall install is the only option???
Asked 5 years ago by aussie.
- Answer The issue you are having sounds like you have the feet of the TV installed backwards. To check this, you can easily refer to the documentation and make sure that you do not have the Left foot on the Right side and vise versa. Visually if you are looking at the TV, the front Right foot should have the longer end of the foot in the front pointing outwards to the Right and the front Left foot should have the longer end of the foot in the front pointing outwards to the Left. There are (3) small bumps on the top of the base of each foot that fit into (3) small corresponding holes inside the recessed foot rectangular slots under the TV. The (3) bumps and holes should align the foot of the TV inside the rectangular recesses evenly which in practicality should be able to support the TV vertically even without using the screws to secure the feet to the TV. Once you verify that the longer end of each foot is in the front of the TV then make sure you use the (2) screws to secure each foot to the TV.
  Answered 5 years ago by Slick
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QuestionDoes this specific TV have the option to have install the feet on the outside as well as more on the inside? I know some of the Hisense models have that option but I couldn’t find any info on this model. The TV will have to fit on a 44 inch wide TV stand.
Asked 5 years ago by riktuin.
- Answer There are two foot placement options. My stand is 52 inches long, and the more outside located connections would have been just at the edge. The innermost connections are much better and very stable.
  Answered 5 years ago by Jdj522
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QuestionHi will Android TV get upgraded to the new Google TV (currently on the new Chromecast) on this TV?
Asked 5 years ago by Kp.
- Answer Hello KP, Thank you for your interest in the 65H6570G. Yes this television will get upgraded to the new Google TV. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionCan you download the Dish Anywhere app onto this smart TV?
Asked 5 years ago by Aaron.
- Answer Hello Aaron, Thank you for your interest in the Hisense 65H6570G. Yes Dish anywhere app is supported on this TV along with a few of your favorite apps such as Hulu and Disney Plus. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionI have Hisense - 65 "Class H65 LED 4K UHD Android Smart TV Model: 65H6570G. Question 1.- The TV doesn't support Dolby Atmos, but what happens if I add Amazon Fire Stick 4K that does? Will I have real Dolby Atmos sound? Question 2.- If I add a sound bar
Asked 5 years ago by Rivs.
- Answer Hello Hisense Customer, Thank you for your interest in the 65H6570G. The television does support Dolby Atmos pass through and that would be dependent on if the soundbar supports Dolby Atmos. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionIs there a reset button on this tv
Asked 4 years ago by Loni.
- Answer No
  Answered 2 years ago by RoniS
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Questioncan i install this TV in an outdoor fully covered patio open just from one side to the open ?
Asked 4 years ago by Anonymous.
- Answer yes you can, done it with many TVs works fine
  Answered 4 years ago by gray
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QuestionI have the Hisense 65 inch which I connect with my Amazon Alexa or headphones to play audio. Lately that's been a problem. The TV says it is paired with the devices but there is no sound. Is there an easy fix for this or is the TV not working?
Asked 4 years ago by DanHowlett.
- Answer There isn’t anymore support for Android TV since they switched to google tv
  Answered 2 years ago by RoniS
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Questionwhat are the dimensions of this TV
Asked 5 years ago by PENANA.
- Answer 65 inch
  Answered 4 years ago by Television
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Questiondoes this have audio outputs
Asked 5 years ago by captviking.
- Answer It does; analog and optical. For the purpose of watching Smart TV, I use the optical audio output into my AV receiver.
  Answered 5 years ago by Dean
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QuestionIs the product dual voltage? (115-220v)
Asked 5 years ago by Jay.
- Answer Hello Jay, Thank you for your interest in the Hisense 65H6570G. Regrettably, this unit supports Power Consumption 160W, Standby Consumption <0.5W and Power Supply (Voltage/Hz) AC 120V / 60Hz, not dual voltage. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionCan the pre-programed remote control buttons be reprogramed to other streaming options?
Asked 5 years ago by Denise.
- Answer Hello Denise, Thank you for your interest in the Hisense 65H6570G. Yes you can sync the Hisense remote to another device's remote, we cannot guarantee that it will reprogramed to other streaming options. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionDoes it come with the manufacturer warranty.? If so how do I contact the manufacturer? If so how long is the manufacturer warranty?
Asked 5 years ago by Specs4Heather.
- Answer It does have warranty the email address is in the box when you buy it the information is provided in the box.
  Answered 5 years ago by mybestbuyatbestbuy
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QuestionI have a tv stand to mount my tv to, which size screws, spacers and washers do I need?
Asked 5 years ago by Trininevar.
- Answer Hello Hisense Customer, Thank you for your interest in the 65H6570G. This television can be mounted using a mount that supports the 300×200 VESA pattern and requires M6 screws. Please refer to your quick start guide for information wall mount and spacing. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionCan you attach blue tooth to 65H6510G and how do you do it?
Asked 5 years ago by Joez.
- Answer Hello Joe, Thank you for your interest in the Hisense 65H6510G. This TV has built in Bluetooth which enables you to connect a Bluetooth device to it. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionHow do I view a picture slideshow via the USB? On my Vizio it gives me options and setting for the slideshow but I do not see an interface with slideshow options when I plug in the USB.
Asked 5 years ago by Ed.
- Answer Hello Ed, Thank you for your interest in the 65H6570G. The television does not have a slide show feature. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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Questionwhat is the minimum width of the TV legs?
Asked 5 years ago by Ohno.
- Answer Hello Hisense Customer, Thank you for your interest in the 65H6570G. The minimum stand width on this television is 25x11.4 inches. If you have any further questions please give us a call at 1-888-935-8880 or email us at service@hisense-usa.com. Thanks Again, We look forward to hearing from you! Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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Questiondoes this tv have 1080 resolution and why does the color switch to pink after a while.
Asked 5 years ago by tim.
- Answer Hello Tim, Thank you for your interest in the Hisense 65H6570G. This TV delivers more than four (4) times the resolution of a regular 1080p high-definition screen. The TV is not suppose to switch to pink after a while of watching the TV. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
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QuestionIs there a game mode on this tv?
Asked 5 years ago by Gaming.
- Answer Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570G. Yes this TV has the game mood, you can access it by going into the TV settings. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
  Answered 5 years ago by HisenseProductExpert
  Answer this question

Showing 1-20 of 67 questions

Questions & Answers

Hisense - 65" Class H65G Series LED 4K UHD Smart Android TV

Q: QuestionI bought one of your 65 inch TVs a week ago from Walmart. Well it does have great sound and picture quality but the tv keeps freezing up on me. What should I do??

Q: QuestionBought a 65in & it will not stay upright on the flimsy stand without also leaning on the wall. I guess a wall install is the only option???

Q: QuestionDoes this specific TV have the option to have install the feet on the outside as well as more on the inside? I know some of the Hisense models have that option but I couldn’t find any info on this model. The TV will have to fit on a 44 inch wide TV stand.

Q: QuestionHi will Android TV get upgraded to the new Google TV (currently on the new Chromecast) on this TV?

Q: QuestionCan you download the Dish Anywhere app onto this smart TV?

Q: QuestionI have Hisense - 65 "Class H65 LED 4K UHD Android Smart TV Model: 65H6570G. Question 1.- The TV doesn't support Dolby Atmos, but what happens if I add Amazon Fire Stick 4K that does? Will I have real Dolby Atmos sound? Question 2.- If I add a sound bar

Q: QuestionIs there a reset button on this tv

Q: Questioncan i install this TV in an outdoor fully covered patio open just from one side to the open ?

Q: QuestionI have the Hisense 65 inch which I connect with my Amazon Alexa or headphones to play audio. Lately that's been a problem. The TV says it is paired with the devices but there is no sound. Is there an easy fix for this or is the TV not working?

Q: Questionwhat are the dimensions of this TV

Q: Questiondoes this have audio outputs

Q: QuestionIs the product dual voltage? (115-220v)

Q: QuestionCan the pre-programed remote control buttons be reprogramed to other streaming options?

Q: QuestionDoes it come with the manufacturer warranty.? If so how do I contact the manufacturer? If so how long is the manufacturer warranty?

Q: QuestionI have a tv stand to mount my tv to, which size screws, spacers and washers do I need?

Q: QuestionCan you attach blue tooth to 65H6510G and how do you do it?

Q: QuestionHow do I view a picture slideshow via the USB? On my Vizio it gives me options and setting for the slideshow but I do not see an interface with slideshow options when I plug in the USB.

Q: Questionwhat is the minimum width of the TV legs?

Q: Questiondoes this tv have 1080 resolution and why does the color switch to pink after a while.

Q: QuestionIs there a game mode on this tv?

Most-viewed items

QuestionI bought one of your 65 inch TVs a week ago from Walmart. Well it does have great sound and picture quality but the tv keeps freezing up on me. What should I do??

QuestionBought a 65in & it will not stay upright on the flimsy stand without also leaning on the wall. I guess a wall install is the only option???

QuestionDoes this specific TV have the option to have install the feet on the outside as well as more on the inside? I know some of the Hisense models have that option but I couldn’t find any info on this model. The TV will have to fit on a 44 inch wide TV stand.

QuestionHi will Android TV get upgraded to the new Google TV (currently on the new Chromecast) on this TV?

QuestionCan you download the Dish Anywhere app onto this smart TV?

QuestionI have Hisense - 65 "Class H65 LED 4K UHD Android Smart TV Model: 65H6570G. Question 1.- The TV doesn't support Dolby Atmos, but what happens if I add Amazon Fire Stick 4K that does? Will I have real Dolby Atmos sound? Question 2.- If I add a sound bar

QuestionIs there a reset button on this tv

Questioncan i install this TV in an outdoor fully covered patio open just from one side to the open ?

QuestionI have the Hisense 65 inch which I connect with my Amazon Alexa or headphones to play audio. Lately that's been a problem. The TV says it is paired with the devices but there is no sound. Is there an easy fix for this or is the TV not working?

Questionwhat are the dimensions of this TV

Questiondoes this have audio outputs

QuestionIs the product dual voltage? (115-220v)

QuestionCan the pre-programed remote control buttons be reprogramed to other streaming options?

QuestionDoes it come with the manufacturer warranty.? If so how do I contact the manufacturer? If so how long is the manufacturer warranty?

QuestionI have a tv stand to mount my tv to, which size screws, spacers and washers do I need?

QuestionCan you attach blue tooth to 65H6510G and how do you do it?

QuestionHow do I view a picture slideshow via the USB? On my Vizio it gives me options and setting for the slideshow but I do not see an interface with slideshow options when I plug in the USB.

Questionwhat is the minimum width of the TV legs?

Questiondoes this tv have 1080 resolution and why does the color switch to pink after a while.

QuestionIs there a game mode on this tv?