“Bought a 65in & it will not stay upright on the flimsy stand without also leaning on the wall. I guess a wall install is the only option???”
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The issue you are having sounds like you have the feet of the TV installed backwards. To check this, you can easily refer to the documentation and make sure that you do not have the Left foot on the Right side and vise versa. Visually if you are looking at the TV, the front Right foot should have the longer end of the foot in the front pointing outwards to the Right and the front Left foot should have the longer end of the foot in the front pointing outwards to the Left. There are (3) small bumps on the top of the base of each foot that fit into (3) small corresponding holes inside the recessed foot rectangular slots under the TV. The (3) bumps and holes should align the foot of the TV inside the rectangular recesses evenly which in practicality should be able to support the TV vertically even without using the screws to secure the feet to the TV. Once you verify that the longer end of each foot is in the front of the TV then make sure you use the (2) screws to secure each foot to the TV.
Sorry, there was a problem. Please try again later.Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570G and for taking the time to provide us with a feedback. We’re so sorry that you TV is not staying on the stand upright,No wall mounting isn't the only option. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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