“I have the Hisense 65 inch which I connect with my Amazon Alexa or headphones to play audio. Lately that's been a problem. The TV says it is paired with the devices but there is no sound. Is there an easy fix for this or is the TV not working?”
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There isn’t anymore support for Android TV since they switched to google tv
Sorry, there was a problem. Please try again later.Hello Dan, Thank you for your interest in the Hisense 65H6570G. We're so sorry that you've experience this issue with your TV. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
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