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Hello Siva, Thank you for purchasing a Hisense 65H6570G and for taking the time to provide us with feedback. We're so sorry that your television is not generating the on screen keyboard. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
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