“If a purchased item is too big to fit in a elevator and I live on a high floor, will Best Buy cancel the order?”
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It's important to measure the item and elevator first before placing your order. Just incase you measure and the item is too big, then i suggest u contact customer service to see if the delivery can use stairs. For mine, i measure the space in my house where i want to place the item, then compared with item measurements online and it was ok. Delivery used the stairs and i live on 3rd floor. Everything went well
Sorry, there was a problem. Please try again later.No
Sorry, there was a problem. Please try again later.They will do 3 flights of stairs.
Sorry, there was a problem. Please try again later.I am thinking not.
Sorry, there was a problem. Please try again later.I wouldn't think they would cancel your order. I believe they would call you & discuss how to resolve this problem. Good luck and have a great day!
Sorry, there was a problem. Please try again later.they damaged mine now no show nbo call on replacement im driving my god damm truck though the door todayQ!
Sorry, there was a problem. Please try again later.I suggest that you take a measurement of the elevator and make sure that the items that you are purchasing will fit prior to their delivery.
Sorry, there was a problem. Please try again later.Check with your sales rep. The item must not be taken out of tbox box or you would pay a restocking fee!! Be careful to measure ahead. Delivery crews usually open the box at their truck before they even enter your building. So you Ned to measure in advance! The 36 x 34.5" width IS TOO BIG for many homes entry doors.
Sorry, there was a problem. Please try again later.I think this can best be answered by Best Buy directly.
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