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Customer Ratings & Reviews

SKU:
8518641

Customer reviews

Rating 4.5 out of 5 stars with 60032 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.5 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 60,036 reviews
  • Rated 5 out of 5 stars

    Easiest set-up in my experience!

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    Posted .

    My husband and I are both in our late sixties and neither of us are very tech savvy. Because of covid, we asked the delivery guys to just leave the box outside and my husband and I carried it in. We also set it up by ourselves. My husband knows less about electronics than I do so it was my responsibility to plug everything in and get it up and running. Judging from previous experiences, I figured it would probably take a couple of days. This is truly an intuitive and smart TV! I had it all set up in less than an hour! I was very pleasantly surprised! It has a really cool solar-powered remote. However, it is very different than other remotes I've had in the past. I had to use my phone to figure out how to work the remote, but now that I understand it, it's great! The picture is excellent! The sound from the TV speakers is surprisingly good for a flat screen TV. We do have a Bose speaker that I hooked up. Another pleasant surprise was how easily this television paired with our other devices. Like the Bose speaker, my cell phone and our Blu-ray DVD player. This is like a Smart TV for Dummies! We hesitated to buy a television online without seeing it in person, but because of covid, we decided to take the chance. Not an issue. We are very satisfied with our purchase! Plus we were also eligible for 24 months financing, same as cash. That really helps a lot when you're living on a fixed income! I would recommend this model without reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tight squeeze

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    Posted .
    Owned for 3 weeks when reviewed.

    At first they guys didn't think my fridge would fit through the door. Scared me half to death! Then we took the door off it's hinges and got it right through. They were impressive getting it into the house. Strong as ox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $ for me

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    Owned for 3 months when reviewed.

    The delivery was easier than I anticipated. It was quick. They put the exercise bike together in maybe 10-15 mins. The delivery/installation staff were polite and efficient. I live alone on the 3rd floor of my apartment so getting an exercise bike into my apartment without help is hard. I also would have difficulty with the assembly. It was worth the $ to eliminate the hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE freezer works well , but dented

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    Posted .
    Owned for 1 month when reviewed.

    Due to staff illness, freezer was delivered one day after the scheduled date. Staff was courteous and because the freezer has a dent of 7 inches I accepted a $200 credit card credit, which I have not yet seen in my Best Buy credit card after 5 business days . I’d rate it excellent, but I wonder if I’m going to get what is promised. My Freezer works well, but I’m still waiting on my $200 credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My LG French Door Fridge

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    Posted .
    Owned for 1 week when reviewed.

    I absolutely love my LG French Door Fridge , this thing is amazing Makes ice very quickly in the door The craft ice maker is a little slower , but it’s making rounds balls too !! Looks Gorgeous in my home too Very classic!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .

    Amazing team. It was difficult at first getting product through the door, however, after 15 minutes or so, it was all figured out and delivery and set up was amazing. Very friendly guys. Extremely careful with my purchase. Removed bracket, installed in another wall, mounted old TV in old bracket. Installed new bracket and mounted new tv on new bracket. Removed all trash from home. Even vacuumed dust from hold drilling. Extremely happy and have absolutely no complaints to offer about this delivery experience. Amazing job guys. Thumbs up all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer and at a good price.

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    Posted .
    Owned for 3 weeks when reviewed.

    Affordable, no frills dryer that suits my needs. Those being that it spins and heats. Has reversible door, which I needed because I have my washer on the right. This is a good machine for the price point, i just don’t require a lot of extra features. I’d easily recommend to my friends or family if they were in the market. Thanks for reading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time Appliance Delivery

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    Posted .
    Owned for 1 week when reviewed.

    I worked out an arrangement with a rep over the phone about a scheduled delivery of a chest freezer that collided with my dental appointment on the 22nd of September '21. He rescheduled it for the 24th between 2 and 6 p.m. which was great. When the 24th came I left around 12p.m. thinking I had a little time to take care of something before they got there. And wouldn't you know it? They called at 12:51 p.m. and said that they were 10-15 minutes away. I was 25 minutes away! I rushed back and when I got there they were waiting on me! So these guys were great. I'm thinking about getting a fridge now but it's not due until Nov 15th. I really need it right now because the one I have is a compact one which is great for a studio apt but I would like an apartment size model. So since Best Buy went far and above what I expected on delivery of my freezer I may take the chance and order real soon; like tomorrow! It's in my cart but I'm just a bit hesitant to go ahead with the purchase. Note in the picture that the chest freezer is right next to my recliner. The reason being there is almost literally nowhere else to put it. If and when I get the fridge I'm going to have to cover up one of my closet doors with my TV just to make room for the it. Well, that's the way it goes. Got to give to get some time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth evey Penny

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    Posted .
    Owned for 3 weeks when reviewed.

    Happily I can report my washer and dryer were delivered when promised and in perfect condition. Delivery personnel were courteous, fast and efficient. they put my new Washer & Dryer onto two furniture dollies I had ready for them, which made moving them a snap. Note: I did my own installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, dedicated and dependable delivery.

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    Posted .
    Owned for 5 months when reviewed.

    In addition to their great merchandise, Best Buy still offers excellent delivery and installation, insuring that your purchase arrives safely and in working order. Their trained technicians offer control over the safety and handling of their delicate merchandise and their staff is committed the keeping it that way,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I did the research so you know what to buy!

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    Owned for 6 months when reviewed.

    Really happy with this TV! Great quality and performance! I did all the research and this is the best TV for this price range! Not sure it even makes sense to get a more expensive TV, unless you want to give away your money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    Owned for 1 week when reviewed.

    Delivery persons were professional and very knowledgeable in getting the fridge through the door openings in our house. They were excellent. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 4.3 cu. ft. Top Load Washer with 4 way agitator

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    Received my delivery on time, in perfect working order. They kindly brought my new washing machine into my laundry room. Thanks Best Buy! Now Best Buy delivers Best Service with a smile. Great washing machine. Quiet, cleans clothes thoroughly and clothes come out very dry. Greatly reduced the time needed to dry clothes. Replaced a 4 year old Speed Queen Commercial all electronic washing machine. It completely rusted out, leaked, and was simply junk. Do not buy a Speed Queen product, they are absolutely garbage with equally poor warranty support. Meaning they literally have no one who can service their machines. So good luck with that warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    I have been looking forward to this day for weeks, but I fell back asleep after the alarm went off at 6am. The delivery arrived about 8:30 am working a projected window between 7am and 2pm. The gentlemen were so kind and wonderfully professional and efficient. My new Samsung washer and dryer is simply perfect to care for my family! They even arranged the doors where they open facing each other for easier use for me. I recommend buying from Best Buy and choosing the delivery and installation. You won’t be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch is the best!

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    Posted .
    Owned for 1 week when reviewed.

    Great product, very quiet, and dishes come out super clean! No rinsing required, just scrape off any excess solid food and place in dishwasher. It's difficult for my wife to resist urge to "pre-clean" items by fully rinsing them in sink before loading dishwasher. She read and followed Bosch's instructions to NOT RINSE for best performance, and she was wowed by the results! Our very first load of pots, pans, plates & utensils that had been out all night from prior evening while awaiting arrival new dishwasher after old one broke down came out sparkling clean. Only negative is this dishwasher is a bit smaller than what we're used to so read and be aware of its capacity to ensure it meets your needs. With two silverware caddies, one or both can be removed to free up more space on the lower level when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freezer

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    Posted .
    Owned for less than 1 week when reviewed.

    Love the freezer! It is the perfect size and works great. It was however a pain to get Best Buy to deliver because of their “signature” policy. When it was finally delivered, the box was slightly torn and the front of the freezer was dented. It didn’t affect the freezer in any way except visually so I’m not going to worry about sending it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iove my TV from bestbuy Hisense-65"

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    I love my tv Hisense - 65" Class H6510G Series LED 4K UHD Smart Android TV got it from bestbuy back in 2021 in December And I love ❤️ buying my television's from bestbuy im so happy with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy and Geek Squad customer for life!

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    Posted .
    Owned for 2 months when reviewed.

    My Geek squad team delivered 18 items that day and furnished my whole house... 2 TVs plus one that already have that they put on the wall mount for me... 1 fridges plus a washer and dryer , 3 TV mounts parts fro the washer and dryer fridges TV mounts! Etc 3guys all in a great mood with a great sens of humor! Left my house clean as a when they came in! Professional installation it’s always the best way to go! The two brother from Irak prove to me why they among the best in the business! On top of this Bestbuy price undercut Lowe’s Home Depot Costco and didn’t hesitate to price match Lowe’s in my smart fridge with a screen! I will until the day I die shop only at Bestbuy for all my electronics and appliances! Spend close to $10000 maybe even more... But I warranty all of my equipment! Look at the pictures...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    The best. Fast and clean! Removed everything with care

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged stove

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    Posted .
    Owned for less than 1 week when reviewed.

    Very nice people, New stove was damaged and had to return it, one of the delivery guys kept pushing that i accepted the damage Gas stove, the other made contact with best buy to try and reorder and get my stove as soon as i can i waited 6 weeks for the stove and came here damaged on the 18th and i still waiting for my New gas stove. Feel there should be a discount or gift cards on top of the order since the long delay. Everytime i ask when i will get my new stove the store cant answer my questions

    I would recommend this to a friend