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Customer Ratings & Reviews

Model:
DELIVERY
SKU:
8518641
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free

Customer rating

Rating 4.5 out of 5 stars with 46291 reviews

90%would recommend to a friend.

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Page 1 Showing 1-20 of 46,291 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
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    Rated 5 out of 5 stars

    Bestbuy and Geek Squad customer for life!

    |
    Posted .
    Owned for 2 months when reviewed.

    My Geek squad team delivered 18 items that day and furnished my whole house... 2 TVs plus one that already have that they put on the wall mount for me... 1 fridges plus a washer and dryer , 3 TV mounts parts fro the washer and dryer fridges TV mounts! Etc 3guys all in a great mood with a great sens of humor! Left my house clean as a when they came in! Professional installation it’s always the best way to go! The two brother from Irak prove to me why they among the best in the business! On top of this Bestbuy price undercut Lowe’s Home Depot Costco and didn’t hesitate to price match Lowe’s in my smart fridge with a screen! I will until the day I die shop only at Bestbuy for all my electronics and appliances! Spend close to $10000 maybe even more... But I warranty all of my equipment! Look at the pictures...

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
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    Quality
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    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
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    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Guys - Communication and delivery was prompt

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Jason and Wilbur were very help and had the nice blend of "down to earth and professionalism". They were very informative and asked if I had any more questions before they left. Dont forget to ask them about Geek Squad installment plans. They were very careful with bringing the new fridge and had in up and running within minutes. (w/o the water line installation) They were also very prompt and communication was right on point. They let me know the day before as a reminder and asked if I needed to reschedule for any reason. Couldn't ask for a better delivery!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Nice sound bar to go with my new TV

    |
    Posted .
    Owned for 2 months when reviewed.

    Having just gotten a new Hisense 55" TV, this was a great pairing. A new sound bar to go with the new TV. Since Hisense made both, pairing them and getting them to work together was a snap and setup was a breeze. The TV has good sound, but this up's the game to an almost theater sound. It needs a little more bass to be real theater quality, but for the price, you can't really go wrong in your living room. It's easy to setup, and sounds good with the TV (or probably any TV I imagine). I received this product at a discount for my honest review and feedback of the product.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love the color quality

    |
    Posted .
    Owned for 2 months when reviewed.

    Love love live this tv. Withers quality is way better than my Samsung 75. The picture is so clear and the night view colors are immaculate. If I could buy 2 more right now I would. Definitely will be purchasing a Sony again. And it’s connected to google so when someone rings my nest door bell the TV will alert me and announce the visitor!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Abraham and Roberto for the win!!!

    |
    Posted .
    Owned for less than 1 week when reviewed.

    When I purchase this range, I was given a delivery time of 12 p.m. to 6 p.m. The day before delivery, I got an email changing my delivery time from 2 p.m. to 6 p.m. The morning of the delivery, I received a call from Abraham (one of the drivers) and ask if they could come early because of some cancellations. They gave me a time of 11 a.m. to 1 pm. At 10:30 am, the truck pulled up, Roberto (the second driver) came in, pulled the stove out, disconnected it. Abraham then came in with straps, they hooked it up took the stove out of the house. A few minutes later they came in with a new stove. Roberto connected it while Abraham took the part out connected it. Roberto show me how to use the oven have a signed documents and they were out of the door. It was now 10:50 am. They did a FANTASTIC job.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional delivery

    |
    Posted .
    Owned for less than 1 week when reviewed.

    The day before scheduled delivery, I got a reminder email from Best Buy. 30’ before arriving, I got a text message from Diego (delivery guy) at 7:30am (my scheduled delivery time was 7am-1pm). Jonathan and Diego were wearing masks when they arrived my house. Diego came in and measure my old fridge to make sure new fridge fit in. Delivery was extremely smooth, professional and fast. Diego also made sure water dispenser working probably before he left. He also put the leveler on top the fridge fridge to make sure it’s even. I’m very appreciate for Jonathan and Diego’s work.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Delivery

    |
    Posted .
    Owned for 3 weeks when reviewed.

    The company On Time Delivery and Installation did a Wonderful job all the way around. Gabrielle and Ralphel were Excellent on Delivery, Installation and Relocation. They were Professional, Knowledgeable and also Personable thru out the entire time. I would Recommend them to Everyone.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Geek squad tv installers rock!!!

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Them guys where absolutely fabulous. They came early to install a 80 plus inch tv above our fireplace. Very friendly and patient with helping us to be satisfied. In the end: Satisfaction was accomplished. Happy wife and truly life with luxury big tv for the family. The two man team finished the job quickly too.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    Owned for 3 months when reviewed.

    The home delivery and Geek Squad representatives were the most knowledgable and complrehensive group of people i have worked with at Best Buy. Juan and Danan came to my house and efficiently removed items for pickup and unboxed and installed my equipment with extreme care and careful attention to detail. They left my residence without a single sign that they were there except of course the amazing TV/Audio setup i have seen amongst any of my friends! These guys were courteous, professional, honest and i cannot say enough good things about them. They have inspired my technological upgrade journey and i will absolutely been contacting them again for the next project. Fantastic job fellas! And thank you, Best Buy for giving me a truly exceptional experience!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconvenienced

    |
    Posted .

    Polite but inconvenienced by my install and my questions. They were not rude but clearly didn't want to deal with me. It very much felt like they were trying to get it hooked up and leave and quickly as possible. However, when my stove arrived there were some issue. One, the stove came with two left cast iron grate covers rather than a left and a right. Two, the stove has a smart interface that was in Spanish. Unfortunately I do not speak nor read Spanish, however the gentlemen did, so I asked for assistance in changing it to English. They responded by telling me to read the manual as they were unfamiliar with the stove. Although that may have been true I did not feel it was to much to ask for guidance to get through the menus as I could not read the language. They very reluctantly helped me but it seemed as though I was an extreme inconvenience and wasting their time. I didn't feel like this was to much to ask but maybe I'm wrong. Regardless, between having to be on the phone for 4 hours today for customer service to replace a part for my brand new stove and the installation, I will no longer be buying major appliances from Best Buy. Not to mention the previous issues I have run into with their other services such as "warranties" on major appliances. As a long time customer and former employee I am deeply disappointed in this companies services. Today was just the final straw for me.

    No, I would not recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Best TV! Upgrade your Living room

    |
    Posted .
    Owned for 1 month when reviewed.

    85” Sony Bravia X-900H is incredible! To be honest this thing has ruined my experience going anywhere else now to watch games or movies. It’s larger and better picture quality than any other tv I’ve seen in sports bars, friends houses, etc. when you upgrade do NOT cheap out. Get this or a comparable high level tv. Trust me you won’t notice a difference right away but after using this tv for 2 months if I use anyone else’s tv it’s immediately noticeable. You’ll start to see the details and difference and appreciate this tv more and more over time. Even things as simple as the UI it’s super fast and smooth and you can switch apps almost instantly. I love this thing. I got it on sale for a good price at Best Buy and I can honestly say it’s worth paying full price for if you need a tv. It’s a really good value and quality product out of Sony. Highly recommend! Also if you’re getting a ps5 this is a no brainer since Sony basically designed this tv for the console. It has certain features on it which aren’t even available on the 950. I really liked the 950 also but for that reason and the price difference this is the better choice for my needs and many others. Enjoy

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great tv & great delivery

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    Posted .
    Owned for 10 months when reviewed.

    So glad Best Buy delivered my tv instead of going through the Mail. The delivery men were so polite, when the carried the tv inside . I’d definitely order through them again .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Extremely courteous and professional

    |
    Posted .

    These gentlemen were extremely courteous and professional. Great job delivering, taking safety precautions, making sure the fridge was leveled and everything was complete. I admit I was nervous about the delivery, last delivery from Best Buy was absolutely terrible. Because of the terrible delivery last time I almost didn’t buy this fridge but these gentle restored my faith in Best Buy delivery service. Please extend a huge thank you to these gentlemen for because of them, I will heavily consider my other purchases.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent home delivery and installation.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Excellent home delivery and installation. I did my own measuring before hand and was a little off by a half inch with my double wall oven and an eight of an inch off on gas cooktop. After presented with my options from the installers they were able to cut out the back of my cabinet and trim down the granite counter on site to make my Dream kitchen work. Everything is perfect. My first Major appliance purchases from Best Buy and I could not be more pleased. After placing my order and mentioning to a girlfriend about my kitchen makeover and purchase of a fridge, wall oven, cooktop and microwave package from Best Buy I was kind of nervous because she shared that she heard horror stories about installation and service - turns out she was just hating on my new kitchen LOL because it has been 3 weeks since my delivery and installation and I am just making the time to write this review because I’ve been too busy enjoying and cooking in my new kitchen. Thanks Best Buy - you have a new fan for life. From store service, purchase, delivery and installation I could not be more pleased!!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    Posted .
    Owned for 1 month when reviewed.

    This TV is stunning! The picture quality is amazing and the out-of-the-box settings are nearly perfect. I bought the 77-inch and it does not disappoint. Google TV is also a huge improvement to the point where I may not even get a Roku. I highly recommend this, especially for movie people like me. This is the theater room TV.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    GE Fridge

    |
    Posted .

    Delivery crew was on time, fast, informative, and friendly. They hooked up my refrigerator and made sure to be extra careful to avoid any damages to my home or my product during delivery. Definitely recommend this service!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Works great so far..

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Had an issue with the 3rd party delivery company on my original delivery date. I live in an apartment 2nd floor parking can be a pain but when they came we were telling them to park in a certain spot and the guy was saying the trees are too low when the very next day someone else had a delivery and the truck was just as big if not bigger and parked exactly where I wanted that guy to park. I mean the truck had graffiti on the back of it so I'm not sure why he was too worried about the top of it hitting a few branches. So because he didn't want to park there I didn't get my fridge that day it was literally right in front of us and they didn't do it. Needless to say I had to reschedule a couple days later and had to use an ice chest till then since I barely moved in to my new apartment. The next delivery date was successful and I believe the guys where two different men this time and completed the delivery and where friendly and fast. The fridge and freezer got cold pretty quick and having it for about a week it's been working great! The only 2 things I don't like are the racks because the spaces are a little too wide that it's hard for items to stand. Im getting something solid to put ontop. Also the freezer is a little small but it's doable for my lil family of 4. Other than that we love it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fast delivery of refrigerator

    |
    Posted .
    Owned for 4 months when reviewed.

    Old refrigerator failed in August, order one from another company and earliest delivery day was 2 weeks. On the scheduled day, their delivery company called me to postponed the delivery for another 2 weeks. Cancelled that purchase and bought the refrigerator on BestBuy.com instead. Purchased it on Friday and the refrigerator came on following Monday even it was Labor's Day. Was worried that the refrigerator was too large to go thru the door, but the delivery team (2 big men) know the trick and were able to moved it through the door without any scratch. Thanks BestBuy delivery for fast services!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Safe and sound

    |
    Posted .
    Owned for 1 month when reviewed.

    Experience and manners all in one. These delivery men were thoughtful, knowledgeable, and considerate as they unloaded and brought my appliances inside. Having had waited for months and months for appliances due to the shortage and numerous canceled orders due to supply, I was thrilled to finally receive these appliances but didn’t want anything to happen to them and these delivery professionals were careful and delivered all without a scratch.

    Features

    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fridge delivery with insufficient equipment

    |
    Posted .
    Owned for 1 month when reviewed.

    Home delivery was good although took longer because the truck that was sent with the refrigerator didn't have a ramp or a lift. The service guys had to put the fridge on it's side in the truck and lift it manually off the truck. Seems odd to send fridge deliveries (they had many other fridges in the truck) with insufficient equipment. Otherwise the delivery team did a great job and got it installed.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend