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Customer reviews

Rating 4.5 out of 5 stars with 108512 reviews

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Rating by feature

  • Service

    Rating 4.6 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 108,512 reviews
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Fast and reliable timing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and professional I appreciate them bringing it in no problem

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer & Dryer 5.0 cu ft - great value for $$

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, super easy install and setup! We were able to move it in by ourselves and the delivery guys were very kind and helpful. It's not the quietest machine but it's not loud or obnoxious either. A great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ptofessional and respectful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ I had an amazing experience with Geek Squad from Best Buy! James and Tyler were professional, friendly, and efficient from start to finish. They arrived right on time and worked together seamlessly to get my TV installed perfectly. It’s centered, secure, and the setup is super clean—with all the wires hidden just the way I wanted. They also took the time to answer my questions and made sure everything was working before they left. I genuinely appreciated their attention to detail and great customer service. If you need a TV installation done right, ask for James and Tyler—you won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Great Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home delivery was perfect. While the two men were not very happy about how they had to access the house, they did a great job with what they had. It was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Placement

    Rated 5 out of 5 stars

    5 star In Home delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We give 5 stars for Best Buy Home delivery of our new 75" tv ! The scheduling was easy . The emails and info before delivery were extremely helpful. The guys showed up on time and were very courteous and professional . They placed the tv exactly where I wanted it .Much appreciated with such a big item . There was no way I would have been able to move this myself . Would recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery experience!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home delivery was amazing and so smooth to get through! The guy that dropped it off was very strong & polite. He placed it right where I wanted it. So the delivery does not come with set up which I was not made aware of. (I thought I read somewhere that it did) but that didn’t matter! I am tech savvy. It took me all of 10 mins to have it up and running! But the delivery guy was RIGHT ON TIME, if not EARLY! Very nice & very polite! 1,000% approval from me! Also fun fact: he carried my tv in with one hand….65”…..WOW!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A Truly Stunning TV That Redefines Home Enter.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV deserves all the praise. From the moment I turned it on, I was blown away by the sheer quality of the picture—it’s sharp, vibrant, and incredibly lifelike. Whether you’re watching 4K HDR content or streaming your favorite shows, the clarity and color accuracy are simply next level. The Samsung QN85C 75″ is a formidable all-rounder. It boasts stunning picture fidelity, near-OLED contrast via Mini-LED, impressive gaming credentials, and flavorful smart features wrapped in a stylish design. If you’re eyeing a premium 75″ TV for movie nights, Netflix binges, cloud and console gaming, or bright-room viewing, the QN85C offers outstanding performance—lots of features come with this set such as games and free tv, add on apps for whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From a former delivery driver of 20 yrs, the guys that delivered my fridge were very professional, fast and careful. They removed the old fridge and brought the new one in, hooked up the water line and ensured the fridge was level and working before they left. I would have them back any time.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    refrigerator delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and install process was very smooth, efficient and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest, Dependable and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome. We had a plumbing issue we didnt expect. They were able to see the issue before installation and was able to tell us perfectly what needed to be done to fix the issue before the installation. If it wasnt for them, it could have been installed wrong and flooded our house. We were very thankful to have their experience and honest problem solving skills to get us to where we need to be! Super helpful and kind and we are thankful to have been sent these guys! Thanks again Best Buy, just gives us even more reason to keep shopping with you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Depot knocked it out of the park with my freezer delivery! The team showed up right on time, handled everything with care, and had my stand-up freezer in place before I could even say “frozen solid.” They were professional, friendly, and made the whole process completely stress-free. Honestly, the delivery was smoother than ice — and now my freezer’s ready to keep everything chilly. Great job, Home Depot crew!

    I would recommend this to a friend
  • Pros mentioned:
    Timeliness

    Rated 5 out of 5 stars

    Wonderful, professional, and courteous!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two delivery drivers were amazing! They showed up when they said, they were nice, and they were willing to do whatever needed done to get the item in the house! I was in the process of removing a door, and they came right over to give me a hand with it, and even offered to help me put it back up before they left!!! 10000/10 great workers, both deserve a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small washer can handle comforters. We have a tight laundry room space so when our trusty Sears Kenmore finally tapped out after 18 years, I thought we were doomed to laundromat trips for comforters and huge beddings. AJ at the Signal Hill store is a human database of everything you need to know panel knobs vs. touch screen, capacity in conjunction to size and space allotment, loading, agitator vs. no agitator, and brand levels vs. makers. I love the clear lid so I can check the water level and load distribution. The installers actually arrived ahead of time. Gratitude from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I fell in love with this Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the 65" Hisense u7 and fell in love. I decided to upgrade the living room tv to the Hisense 100" QD6 series and man im glad I did! With this tv having over 1 billion shades of vivid color every picture is crisp and vibrant making this tv great for any occasion from movie nights to playing games. When I do play games it almost seems like im in the stadium. Movie night has gotten alot better with the size and picture this tv puts out! Set-Up was a breeze. You will need two people to install as this tv is on the heavier side but that is to be expected being a 100" tv the sound is also amazing i did not need my soundbar. This will be my 4th hisense tv this year I have upgraded every room and im glad I did Hisense just keeps hitting it out of the park

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery men were very professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men that arrived were very professional. I felt bad cause the stove was defected. He immediately called to report the defect missing screw on the bottom of the stove and the side panel showed the screw was detached and could not be fixed. I was offered to keep the stove. and would be given 200.00 to keep the stove. but after the installation the draw did not close properly and requested they take the stove back. I was asked to call Best Buy to request a new delivery because the men were behind on the other delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Delivery speed, Overall performance

    Rated 5 out of 5 stars

    Worth purchasing installation and removal of old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two Geek Squad members came and were very fast and professional at installation and removing old dish washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery Service for 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy delivery service was great. Received several reminders about pending delivery starting about a week out from the delivery date. On the delivery day, driver called about 20 minutes out from the residence to inform he was near and then called again once he arrived. The 75 inch TV was delivered without any issues and worked great out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy or nothing! Best buy or bye !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great and on time . they also gave me multiple heads up and I didn’t have to move a muscle! I highly recommend Best Buy . I have spent a lot with you guys and I definitely will be ordering in the future DEFINITELY IF I WIN . Best Buy products are the best and they mean it when it says Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s website provided all the necessary information to make the best informed decision to purchase the item we needed with the options we wanted. Furthermore delivery was efficient and fast. The delivery folks were able to navigate tight spaces and install quickly as well as turn on. Most of all we loved that Best Buy delivered the product so quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Effective and pleasant

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adan was the primary delivery person. He and his colleague got a refrigerator in place quickly and without difficulty. With 1/2 inch clearance, they carried it through without touching the doorway. Both were professional and cheerful.

    I would recommend this to a friend
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