Customer Ratings & Reviews

We are loving this KitchenAid French Door refrigerator. We have had the fridge now for 6 wks & just had Jay come out & check the operation of it... And fridge operates perfectly

My delivery team was excellent. They called to confirm their arrival time and arrived as stated. They unload my first item, then immediate went back to obtain the other one. I watch them secure the truck then came in set up my television. They quickly installed the stand and placed it as I instructed. Davion and Jeremiah are a season team and asset to the company.

I’ve always been a Samsung’s person, this TV is actually my first TCL. I was on the fence of getting it because I don’t really have experience with this brand. After hours and hours of research I decided to give this a try. All I have to say is that I am blown away, Doesn’t get better than this, picture quality, brightness and colors are out of this world (though had to spend some time to find the right settings), the house feels like a movie theater! If you want to buy a Samsung of this size, like I did, with these qualities in picture, be ready to pay almost 3 times the price of this one! Overall, perfect TV and I’m very happy with this purchase, and I think must people will be satisfied as well!!!

They were very kind in bringing in the dishwasher exactly where I wanted it and removing packaging. My plumber was able to install here right where they brought it in. No complaints!

The best delivery team. Respectful of my space, communicative letting me know exactly when they'll be arriving and friendly service.

Fast and professional delivery! Daniel and Aaron were careful and got my unit delivered and installed quickly and made sure all my questions were answered before leaving. Would recommend.

I received and installed a 65” QM6K this week replacing an older non-QLED TV. Huge picture quality improvement making the upgrade! Unboxing and install as was app set-up especially since I have an existing TCL TV with Google TV. I paired the TV with a TCL Q85H soundbar. However, before setting up the soundbar I did try the TV audio which was very good on it’s own. If you’re someone who prefers only a TV without a soundbar or home theater system this is a great option for upgraded audio.

Great performing dishwasher appliance. Love the setting options for cleaning, stainless steel finish, and low noise level when the unit is operating.

My refrigerator works great and has plenty of space. I’ve always preferred GE products.

The delivery and install crew showed up right on time, didn’t waste a second, and treated my home like it was their grandma’s... careful, respectful, and with that quiet 'we do this every day' confidence. No scratches on the floors, no dings on the walls, and no "oops, can we borrow a screwdriver?" nonsense. These guys were locked in. They got this stainless steel beast through a tight doorway with ninja-level precision, hooked everything up clean, and even gave a rundown of the smart features like they actually knew what they were talking about (bless them). Best part? They helped me relocate my old fridge to its new home in the garage like it was part of the plan all along. No fuss, no complaints... just smooth, professional work from start to finish. If all installs were like this, I'd be looking for excuses to buy more appliances.

Great they were very cautious with my package. The delivery was spot on and they delivered it precisely how I instructed. Highly recommend. No issues finding my home whatsoever. Great service Guys . Definitely was my first purchase but wasn’t my last purchase . You guys are Awesome.excellent curiosity in customer service support. Assist with everything I needed .

No issues at all. Awesome tracking, i knew exactly when they were gonna be there, no damage , and install was flawless!! Thank you!

They arrived right in the middle of the delivery window. Had to stop the truck in the neighborhood road as my driveway is long and narrow so they carried the tv all the way up. They offered to bring it inside but with 2 dogs and a toddler i told them they could just leave it at the door

Good products with outstanding customer services. The product is good and it is functioning very well

The nicest guys and very conscientious about my home and environment. If i need something else installed, i hope its them.

Honestly an Amazing TV, only reason for the 4 stars is the picture quality and colors can seem a bit off sometimes but once you do some tweaks to settings it can be great. And this tv is great for gaming too, has such low input lag, on par with top of the line TV's.

The delivery pre-checklist was a great reminder of why I needed to do to prepare the space for the Washer and Dryer delivery. Unfortunately the installer couldn’t locate the information about the haul away that I had paid for for both of them, and because of an account merge issue, my receipt was sent to an old work email that I couldn’t access. After calling and being told I would be on hold for over 30 min to try to prove that I had paid for the haul away, I tried to access a live agent through the app. I got to talk to someone right away. I think being a total tech member put me to the front of the list and contacting Best Buy through the app was a good experience. They saw the email issue, sent me a new receipt I could print out and prove that I had paid for the haul away. Thankfully in the process of me working on all that, the delivery team located the haul away instructions and were able to take my old Washer/Dryer with them. The installer sadly didn’t use the broom that was there in the room and because I was on the phone with Best Buy when he pulled out the old units, I couldn’t properly clean out the area. So I have new units on a very dirty floor. I wish they did a better job with a basic cleaning service. I would even pay for it as a add on because I don’t feel comfortable unhooking and pulling my washer and dryer out to clean behind them so this is a crucial time to tidy that area. Overall it was installed and set up properly and has been working well ever since.

Delivery was quick, clean and professional. Highly recommend if you’re not a great handyman to let the pros from Best Buy do the work for you.

Had both a washer and dryer installed, including takeaway of existing units (both). The installers arrived on time, were considerate of our home from a cleanliness perspective, and did a great job removing the old units, giving us some time to clean up underneath them before installing the new units, and installing the new units. They then tested both units to ensure they worked properly. Have had not issues since the installation. Completely satisfied with the entire purchase process.

The team not only arrived early, they called ahead with their ETA and was very careful when entering my new home. Installation went very well and he took time to explain everything. He identified that the sales rep did not include a required piece but provided a solution so that I wouldn’t have to delay the install.