A:Answer"Best Buy stipulates a policy that prohibits tipping of Best Buy employees and service providers as of 2022. This means customers are not allowed to tip Best By delivery drivers, installers, and Geek Squad workers. The policy also emphasizes that when a customer pays for a product and service, they have fully paid for the purchase."
A:AnswerReturn your purchase and buy from somewhere else. We have been given 4 6 hour delivery install windows over the last 2 months and We have yet to receive our TV. Absolutely the worst experience I have ever had. Unless you can haul your large appliances and TV on your truck, go somewhere that will actually respect your time and keep thier promise
A:AnswerAll free. If you look at brochure for Best Buy appliances, especially for washers and dryers which was right by the cash register in the washer dryer department, I found a sentence that said haul away of both items were free. I had already been told delivery was free so when my sales man said the haul away was $50 for each washer and dryer I pointed out to him what their own brochure said and all three were free !
A:AnswerMy home got damaged during delivery. The worst company to deal with. it has been 5 month since I reported the claim. Ever time I call and email they ask me to report it again. I stop buying with them and canceled all my credit card that I had from best buy. God Luck with this creep company.
A:AnswerSo sorry that happened to you! I understand how incredibly frustrating it can be to have something happen to a purchase. I’d recommend contacting your local Best Buy store and explaining the situation. There team members go above and beyond to assist you. They may have the TV you purchased in stock and depending on the damage may be able to exchange your defective/damaged TV so you’d be able to have it the same day. If not, you can request they deliver it to the store and you can pick it up to make sure it wasn’t damaged during shipping. If none of this proves satisfactory; please contact Best Buy’s corporate office by phone or email. Best Buy is a reputable company and they are excellent with assisting any issues that arise.
A:AnswerThe delivery people typically figure out how to get the fridge in the house by removing the door and the handles. This frees up two to three extra inches. The also can angle the product.
A:AnswerYes.. they will call .. and plus u can get textes to ur phone .. look at that it tells u where they are ..like their 2 stops away then ur next .. then 10 mins away
A:AnswerWhen they call the day before to remind you about delivery, there is a number they mention that you can call if you just want it delivered to the door.
