“I am expecting delivery of a freezer in one week, may I inspect it for damage before accepting delivery, and refuse delivery if seriously dented/damaged?”
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Absolutely!
Sorry, there was a problem. Please try again later.Definitely inspect for dents, make sure it works, etc. I have had a huge problem with items being damaged, dented, etc. The Delivery Drivers will not tell you if you dont let them know you will be looking.
Sorry, there was a problem. Please try again later.Yes. We inspected the refrigerator before it was moved off of the delivery truck. We was told we could refuse if everything not as promised.
Sorry, there was a problem. Please try again later.The delivery service by Best Buy that I received was top notch. They will unpack to let you inspect the content and note any damage and refuse shipment if damages are found. Otherwise if everything are good then they will haul away the empty boxes.
Sorry, there was a problem. Please try again later.Driver inspects before taking it inside home. You have option to watch and also do your iwn inspection. Accept or reject.
Sorry, there was a problem. Please try again later.UPDATE to my question and the several people that responded!! It arrived and I was able to inspect and even got a demonstration on where and how to level the freezer if need be..It was in pristine condition, no dings, dents or even scratches! They brought it into the house hooked it up and leveled it before leaving taking the empty box with them! It is even noiseless to boot!! A very good investment!! Thanks to all that shared information.
Sorry, there was a problem. Please try again later.It is best to accept the delivery and then follow-up with customer service to see how best to resolve the issue. As a matter or fact, you should call customer service to inquire directly before taking any action.
Sorry, there was a problem. Please try again later.Yes you can! if only cosmetic, you can call best buy within a certain time frame for discount. delivery men will take pic of the dent for you.
Sorry, there was a problem. Please try again later.No customers are blind folded and forced to accept appliances without any recourse. I can't believe you did not know this is standard Best Buy policy!
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