Will they remove the door to a freezer to make it fit down a tight stairwell? The stairwell is 29.25" The freezer without the door on is 24" so there is enough space if the door is off of it. null

Question

EducatedConsumer · Accepted Answer

Yes, and how the door gets reinstalled could depend on which side allows for easier access. They would see to this—depending on the model.

ChadW · Answer

Just reporting back theat they did indeed remove the door and reattached it once it was in our basement. I looked up in the manual the size if the bolt and gave them a socket with the correct size bit on it. They said they had a kit in the truck, but I they appreciated that I was prepared.

Answered by ChadW 4 years ago

THAON · Answer

We will transfer this question to the technical team. they will call you to discuss this case . Thanks

TKSales · Answer

This is the tricky one as that almost constitute installation and you may have to pay a seat I wouldn’t want my new item damaged so you might make arrangements to get a different size if you’re worried about taking the door off and replacing it back onto the fridge

Answered by TKSales 3 years ago

Verified Purchase

Samsung · Answer

They gladly removed not only both doors to my new side-by-side refrigerator but took my kitchen door off its hinges in order to get my new refrigerator into the kitchen.

mixr · Answer

Discuss with team members upon their arrival.

KenC · Answer

I had a similar situation happen to me and they removed the doors on my old refrigerator to haul away. Since my new refrigerator was smaller, they didn't have to remove the doors, but I would feel confident in letting them do that.

Answered by KenC 4 years ago

Verified Purchase

Stingerdean · Answer

I bet not without a big tip

GrannyBarb · Answer

The delivery men removed the 2 doors to my refridgerator to get it through the door so I would say yes they would.

DeeDee · Answer

Not sure sometimes they do but they usually use there own judgment. Just because they will be responsible for damages that they try to avoid. Remember It’s at your own risk

“Will they remove the door to a freezer to make it fit down a tight stairwell? The stairwell is 29.25" The freezer without the door on is 24" so there is enough space if the door is off of it.”

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