1-10 of 16 Answers
Best Buy have the worst delivery system and worst customer service I have ever experienced
Sorry, there was a problem. Please try again later.After failing to get through their robot on the phone i used their chat option online and after being disconnected once and after almost 20 mins i was able to get an answer, although it tyrns out the answer was totally incorrect, i found out after 30 more mins on the phone after my delivery never showed
Sorry, there was a problem. Please try again later.Best Buy delivery flat out sucks. Ordered a washer/dryer laundry center and they missed the 1st delivery so said we'll get top priority the next business day and set up a new date/time. NOBODY SHOWED UP AND NOBODY CALLED. Tried calling back their number and nobody answered. Finally called the store and was told I have to schedule an appt like everyone else so, of course, by then the next opening was a week away. That day is today and delivery guy called to say they were 5-10 minutes away. THAT WAS 2 HOURS AGO AND STILL HASN'T SHOWED UP. Tried calling them to find out what happened and NO ANSWER! No way to get in touch with them. Called the store and on hold for over 40 minutes already. THE WORST!!!
Sorry, there was a problem. Please try again later.Good luck! I have multiple confirmations for the day I chose; email, customer service; VM. But online shows that I still need to schedule a delivery. Turns out, they didn't have a team to bring my appliances on the day that I chose and claimed that they contacted me.....I have no missed call and no voicemail. Each time I've contacted customer service I get the runaround and different answers each time. I looked to see if we could just cancel delivery and pick up locally since it includes a washer & dryer that we need, but now I can't even pick up from the stores until the 18th because the 17th is a holiday.
Sorry, there was a problem. Please try again later.What time is my fridge be delivered tomorrow
Sorry, there was a problem. Please try again later.Haven't received my gpu at all and it said that i was meant to have it delivered today, but still says that its being prepared
Sorry, there was a problem. Please try again later.I tried to find a number to coordinate the delivery and couldn’t find one. However, I trusted they would call me with at least a 30 minute lead time. When I got the call, they were already at my gate. They said they couldn’t call me because they were in the hills and didn’t have reception. My house is nowhere near the hills. Then they wouldn’t let my 16 year-old son Let them in to do it and said they would call me back to reschedule. Still haven’t received a call back. My office is 30 minutes away and they said they couldn’t wait more than 15 minutes. The phone dispatcher claimed they called me as they always do which was a lie. I Had to wait four days for the initial delivery.
Sorry, there was a problem. Please try again later.No calls for delivey time for tomorrow electric dryer
Sorry, there was a problem. Please try again later.They will call you on the day of delivery. I was away from home on my scheduled delivery day when the delivery guy called me. He called me the day of to tell me he's on the way to my house. Even delivered my item early.
Sorry, there was a problem. Please try again later.They will call in the morning
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