A:AnswerYes they will bring it all the way up to the 3rd floor and install it for you. And its not that expensive and you have the option to have them take your old one.
A:AnswerBest Buy’s system confirmed 12/12 for delivery/installation.
• RXO’s tracking showed 12/13 as the delivery date.
• XPO was assigned the 12/12 install window but never dispatched a crew.
When those systems don’t sync, you end up with conflicting dates — and in your case, no one showed up at all.
The next step is to call Best Buy’s appliance delivery team at 1-888-237-8289, give them your order number, and ask them to:
1. Get RXO and XPO on the same page with a single confirmed date and time.
2. Reschedule you at the earliest possible slot.
3. Compensate you for the missed appointment (they can refund delivery/installation fees or offer a gift card).
So the “why” is a scheduling mismatch between Best Buy and its contractors, and the solution is to escalate with Best Buy so they coordinate directly with RXO and XPO.
A:AnswerYou can set up delivery to your availability. Few years ago I purchased kitchen appliances Black Friday prices and had to hold off delivery until Feb and they accommodated. A month ago I had a delivery due at certain timeframe but I needed more specific time, I called couple days ahead and they called delivery ppl and the came at time I needed
