“Ordered Bosch Dishwasher. Last mile delivery by RXO said it would deliver 12/13; Best Buy said delivery 12/12.Best Buy texted install by partner XPO would be between 1 and 5 PM 12/12. RXO confirmed. No show all day by XPO or RXO. WHY/TOOK DAY OFF!”
1-10 of 10 Answers
Best Buy’s system confirmed 12/12 for delivery/installation. • RXO’s tracking showed 12/13 as the delivery date. • XPO was assigned the 12/12 install window but never dispatched a crew. When those systems don’t sync, you end up with conflicting dates — and in your case, no one showed up at all. The next step is to call Best Buy’s appliance delivery team at 1-888-237-8289, give them your order number, and ask them to: 1. Get RXO and XPO on the same page with a single confirmed date and time. 2. Reschedule you at the earliest possible slot. 3. Compensate you for the missed appointment (they can refund delivery/installation fees or offer a gift card). So the “why” is a scheduling mismatch between Best Buy and its contractors, and the solution is to escalate with Best Buy so they coordinate directly with RXO and XPO.
Sorry, there was a problem. Please try again later.It is best to call a customer service agent and ask them to clarify the entire situation.
Sorry, there was a problem. Please try again later.Best Buy does not care, they have wasted 3 of my days and still do not have my TV. My answer to your problem is return the item and never shop at Best Buy again. That is how you solve this problem
Sorry, there was a problem. Please try again later.Must be their standard operating procedure as they did the same to me. Obviously they haven’t a clue what they’re doing!
Sorry, there was a problem. Please try again later.…
Sorry, there was a problem. Please try again later.N/A
Sorry, there was a problem. Please try again later.THATS THEIR MO.. THEY LIE AND PUT THE BLAME BACK ON YOU
Sorry, there was a problem. Please try again later.Same thing happened to me. TWICE. Forget them and pick up yourself.
Sorry, there was a problem. Please try again later.Sometimes due to some delay of the item not being done in the factory could take a day later or more. The best part is that it got delivered the next day of due but not delayed it for more than 2weeks like other companies does it.
Sorry, there was a problem. Please try again later.Try to call at Best Buy
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