A:AnswerHi Lori, we'd be more than happy to help! When you have a moment, contact us at 1-800-633-3991, or through Facebook and Twitter under Honeywell Home. -Jerry
A:AnswerHi, the app doesn't send you a notification if the ac stops working. However the app will send you a notification for connectivity issues. -Jim
A:AnswerHi, the only advantage would be that it is a wireless connection in case that you don't have enough wires to run to your thermostat. So if you have enough wires to run to your thermostat from your system you should be fine. We recommend consulting with a contractor or reaching out to us with details about your system on Facebook or Twitter. We look forward to hearing from you soon. -Jim
A:AnswerHi Steve, you can connect the thermostat to Wi-Fi or a hotspot and your phone with the app can also be connected to Wi-Fi or use mobile data for remote access. If you have further questions you can contact our tech support team at (800) 633-3991 or on social media. - Maria
A:AnswerHi, the G-wire solution is not recommended as it will disable the Circulate and On modes for the fan operation and only works with systems that have a furnace. For further assistance, please reach out to us at 1-800-633-3991, or through Facebook and Twitter under Honeywell Home. -Jerry
A:AnswerHi, the minimum for heat is 40F the minimum for cool 50F. If you have any additional questions, please reach out to our support team on Facebook/Twitter with a private message. We look forward to hearing from you soon. -Jim
A:AnswerNo, the i+, i- terminals are specific to Lennox furnaces and iComfort thermostats. We recommend you contact an HVAC contractor for more information on compatible thermostats. -Jerry
A:AnswerThis thermostat is unfortunately not compatible. Please feel free to reach out to us on Facebook/Twitter with a private message if you still need support with finding a compatible thermostat. We look forward to hearing from you soon. -Jim
A:AnswerHi, we need additional information about your system to assist with your inquiry. When you have a moment, please contact us at 1-800-468-1502, or through Facebook and Twitter under Honeywell Home. -Jerry
A:AnswerIf you go into the advanced settings, you should be able to change the limit of temperature…meaning you can raise or lower the minimum and maximum temp…we also had the same issue until we made that adjustment
